Home care agency

Pathfinders Community Support Limited

Home care agency in Leicester

Pathfinders Community Support Limited

Home care agency in Leicester

CQC GoodDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOffice 1, 434 Narborough Road, Leicester, LE3 2FS

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About

Pathfinders Community Support Limited is a home care agency based in Leicester, East Midlands. It provides care and support delivered in people's own homes, with a focus on dementia. The agency supports older people, those with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse and eating disorders.

The agency was rated Good overall by the Care Quality Commission in 2021. It was rated Requires Improvement on safety, and Good on effectiveness, caring, responsiveness and leadership.

What inspectors found

CQC: Good

Report published 9 September 2021 · Last inspected 5 August 2021

Inspectors found that people with a learning disability who live in supported living flats were supported in a person-centred, inclusive way, with staff who knew them well and communicated effectively. People were involved in decisions about their care and had a say in staff selection and in the development of the service. The inspection covered the two people who receive personal care, as CQC only inspects where personal care is provided.

Strengths noted
  • Medicines were given in the right way and at the right time.
  • Most risks were assessed and reviewed regularly, and safeguarding systems for identifying risk or potential abuse were described as robust.
  • There were enough skilled staff to meet people's needs, and people liked the staff and felt confident in them.
  • Senior managers were described as supportive, approachable and accessible, and quality monitoring was well embedded in the service.
Areas to improve
  • Some staff recruited had not had gaps in their employment history discussed or any associated risks assessed.
  • People's care plans did not include personal evacuation plans.
  • Some occasional medicines were recorded without the designated codes on the recording charts.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse

What's nearby

GP surgery300 m
Hospital1.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Pathfinders Community Support Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Pathfinders Community Support Limited is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 1.2 miles away. The local GP practice is MERRIDALE MEDICAL CENTRE (RP TEW), 0.2 miles away.

Nearest hospital · A&E
Leicester Royal Infirmary · 1.2 mi
Nearest GP
MERRIDALE MEDICAL CENTRE (RP TEW) · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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