Home care agency
Passion Recruitment Agency
Home care agency in Chertsey, Surrey
Passion Recruitment Agency
Home care agency in Chertsey, Surrey
Operated by Passion Recruitment Agency
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About
Passion Recruitment Agency is a home care provider based in Chertsey, Surrey. It delivers care and support in people's own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults, and people with physical disabilities, mental health needs, sensory impairment and learning disabilities.
Passion Recruitment Agency was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found care to be Good in effectiveness, caring and responsiveness, though safety and leadership were rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 1 June 2023 · Last inspected 19 April 2023
Passion Recruitment Agency is a home care service that, at the time of inspection, supported two people with personal care in their own homes. Relatives said their family members felt secure, were content with the support, and knew how to raise a concern. Inspectors found that staff had the training they needed, felt backed by managers, and that people had a say in shaping their care plans.
- Relatives reported that their family members felt secure receiving care at home.
- Recruitment procedures were improved, helping the provider select staff with suitable skills and experience.
- Staff completed training that prepared them to meet people's support needs, and they described good support from management.
- People's needs were assessed, and people and their relatives took part in developing their care plans.
- Staff were not always given guidance on the actions they could take to lower identified risks, and after a fall, care plans and risk assessments were not always updated.
- Medicines procedures were not always followed as the provider intended, including how administration was recorded.
- Quality audits were not thorough enough to reliably identify issues that needed action.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingLimited
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Passion Recruitment Agency will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Passion Recruitment Agency is backed by a local NHS health network. The nearest A&E is St Peter's Hospital, 1.1 miles away. The local GP practice is CHERTSEY HEALTH CENTRE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Passion Recruitment Agency
Passion Recruitment Agency is one of 3 services run by Passion Recruitment Agency on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Chertsey
Information last reviewed October 2026.
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