Papillon Home Care
Home care agency in Hythe, Kent
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About
Papillon Home Care is a home care agency that provides care and support in people's own homes. It was founded in February 2018 and is led by registered manager Mary Harvey. Its office is in Hythe, Kent. The agency focuses on person-centred care, shaped by listening to clients, their families, friends and staff, with the aim of supporting health and wellbeing. It specialises in dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and eating disorders.
The Care Quality Commission rates Papillon Home Care Good overall, with Good ratings for safe, effective, caring, responsive and well-led (report published 2019). Its staff work across towns in the Folkestone and Hythe area, including Dover and Dymchurch, and the surrounding district.
What inspectors found
CQC: GoodReport published 5 July 2019 · Last inspected 13 June 2019
Inspectors rated this newly registered home-care service good at its first inspection, based on visits in June 2019. People described staff as kind and said care was given in the way they preferred, with plans and detailed guidance kept in each person's care plan. Staff were described as caring, supported, and working in a small team that knew people well, and the provider and registered manager were said to have a clear vision and regular oversight.
- Care plans were detailed, and people's needs, risks and end-of-life wishes had been assessed and planned with them.
- Staff were described as caring, treating people with dignity and respect, and encouraging independence.
- Staff received support, training and development, and were recruited safely, with clear roles.
- Medicines were managed safely, and people were supported to eat and drink well and to stay healthy.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtSparse
- Bowling GreenLimited
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Papillon Home Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Papillon Home Care is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 6.5 miles away. The local GP practice is SELLINDGE SURGERY, 1.9 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Hythe
Information last reviewed October 2026.
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