Home care agency
Pannel Croft Village
Home care agency in Birmingham
ExtraCare
Pannel Croft Village
Home care agency in Birmingham
Operated by The ExtraCare Charitable Trust
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Pannel Croft Village is a home care provider operated by ExtraCare, based in Birmingham, West Midlands. It delivers care and support to people in their own homes, working with older people, younger adults, those with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
The Care Quality Commission inspected Pannel Croft Village in 2019 and rated it as Requires Improvement overall. The agency was rated Good for effectiveness, caring and responsiveness, but Requires Improvement for safety and leadership.
What inspectors found
CQC: Requires improvementReport published 10 September 2019 · Last inspected 25 June 2019
Inspectors found that Panel Croft Village, a community-based extra care service providing personal care to 36 people in their own flats, offers warm, respectful support. Staff were described as kind, compassionate and empathetic, with good relationships built with people, and people's privacy, dignity and independence were respected. Care planning was regularly reviewed, and people were supported to take part in social activities.
- Staff were kind, caring, compassionate and empathetic, and had built good relationships with people
- Staff had received training on keeping people safe and recorded and investigated accidents and incidents
- Recruitment processes were in place, there were enough staff, and staff received induction and ongoing training
- People's support was individualised, regularly assessed, and people were supported with social activities and had a known complaints process
- Medicines arrangements needed to be made more robust
- Governance and auditing systems did not effectively ensure that medicine errors were learned from
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Pannel Croft Village will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Pannel Croft Village is backed by a local NHS health network. The nearest A&E is Midland Metropolitan University Hospital, 2.1 miles away. The local GP practice is RAYDOCS NEWTOWN, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of The ExtraCare Charitable Trust
Pannel Croft Village is one of 24 services run by The ExtraCare Charitable Trust on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Birmingham
Information last reviewed October 2026.
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