Home care agency

Paladins Care Limited

Home care agency in Luton

Paladins Care Limited

Home care agency in Luton

CQC GoodDementia
Address86 Eldon Road, Luton, LU4 0AX

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About

Paladins Care Limited is a home care agency based in Luton, Bedfordshire, providing care and support in people's own homes. It supports older people aged 65 and over, younger adults under 65, and people living with dementia, physical disabilities or mental health conditions. The agency was rated Good by the Care Quality Commission in 2020, with Good grades for being safe, effective, caring and responsive.

The agency's focus is supporting people with dementia. Its well-led key question was rated Requires Improvement in the 2020 inspection.

What inspectors found

CQC: Good

Report published 20 March 2020 · Last inspected 20 February 2020

Inspectors found that people using this home-care agency received kind, personalised support from staff who knew them well. Care was tailored to individual needs, privacy and independence were respected, and safeguarding, medicines handling and staffing were all judged to be in good order. The registered manager was described as open about areas still being improved.

Strengths noted
  • Staff were described as kind and compassionate, and knew people as individuals
  • Care plans were tailored and people were involved in decisions about their care
  • Safeguarding, medicines support and recruitment and training were found to be sound
  • The registered manager reviewed incidents and shared lessons with staff, and sought regular feedback
Areas to improve
  • Improvements were needed in call time monitoring, medicines management and staff support, with plans in place to address them

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital650 m

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Paladins Care Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Paladins Care Limited is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 0.4 miles away. The local GP practice is THE OAKLEY SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Luton and Dunstable Hospital · 0.4 mi
Nearest GP · CQC Good
THE OAKLEY SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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