Home care agency
Afresh Healthcare Limited
Home care agency in Luton
Afresh Healthcare Limited
Home care agency in Luton
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About
Afresh Healthcare Limited is a home care agency based in Luton, Bedfordshire, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people living with dementia. It is rated Requires Improvement by the Care Quality Commission (2023 report).
The agency was rated Good for Effective, Caring and Responsive care. Safe and Well-led were rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 14 June 2023 · Last inspected 1 June 2023
Inspectors found that people receiving this home care service, which supports people with dementia, older people and younger adults, feel safe and are treated with kindness and respect by staff who know them well. Personalised care plans are in place and reviewed regularly, and people feel listened to and involved in decisions. The service is rated as requires improvement, with inspectors finding gaps in risk management, medicines handling and quality checks.
- People feel safe, and staff have completed safeguarding training and know how to protect people from harm.
- Staff are described as polite, kind and caring, and they respect people's privacy and dignity and encourage independence.
- Each person has a personalised care plan that is reviewed regularly and gives staff guidance on their needs and preferences.
- People and staff speak positively about the registered manager, who is seen as approachable, open to ideas and responsive.
- Risk assessments were not in place for a person previously identified as at risk of developing pressure sores, so staff may not know how to manage that risk.
- Medicines were not always managed safely: medicines records lacked sufficient detail, and 'when required' medicines were not listed on the records or in care plans, with unclear directions for staff.
- Quality audits were not robust enough to identify the shortfalls inspectors found, and the registered manager could not demonstrate that staff had been recruited safely.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldSparse
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Afresh Healthcare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Afresh Healthcare Limited is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 4.9 miles away. The local GP practice is LARKSIDE PRACTICE, 0.5 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Luton
Information last reviewed October 2026.
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