Home care agency
Outreach Sefton Ltd
Home care agency in Southport, Sefton
Outreach Sefton Ltd
Home care agency in Southport, Sefton
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Outreach Sefton Ltd is a home care agency based in Southport, Sefton, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities and sensory impairment. Dementia care is a particular focus.
Outreach Sefton Ltd was rated Requires Improvement by the Care Quality Commission in 2023. The inspection found the agency to be Good for Effective, Caring and Responsive care, though it was rated Requires Improvement for Safe and Well-led services.
What inspectors found
CQC: Requires improvementReport published 1 January 2024 · Last inspected 21 November 2023
Inspectors found that care was generally safe, with risk assessments and care plans that were tailored to people and updated as their needs changed. Staff were recruited safely, felt supported, and reported receiving the training they needed. The report also found that medicines management, some record-keeping, rostering and oversight of care calls needed improvement, and that recent management changes had affected some aspects of quality.
- Risk assessments and care plans were developed to meet people's individual needs and were changed when those needs changed.
- People took part in developing their care plans, and their communication, social and cultural needs were considered.
- Staff were recruited safely and said they felt supported and had the training they needed.
- The provider worked with other professionals and organisations to achieve positive outcomes for people.
- Medicines were not always managed safely, and records were not always accurate when people's medicine support needs or refusals changed.
- The rostering system and the oversight of care calls needed improvement to make sure people received their full planned care.
- Recent changes in management arrangements had affected the quality of some aspects of the service, and the provider has been asked to take action on management oversight.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAdequate
- Golf CourseAmple
- Public ParkAdequate
- Tennis CourtAdequate
- Bowling GreenPlentiful
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingAdequate
- SupermarketsSparse
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Outreach Sefton Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Outreach Sefton Ltd is backed by a local NHS health network. The nearest A&E is Southport and Formby District General Hospital, 2 miles away. The local GP practice is CHURCHTOWN MEDICAL CENTRE, 0 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Southport
Information last reviewed October 2026.
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