Home care agency
Care Concern (NW)
Home care agency in Southport, Sefton
Care Concern (NW)
Home care agency in Southport, Sefton
Operated by Care Concern Group
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Care Concern (NW) is a home care agency based in Southport, Merseyside, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health conditions and sensory impairment. It has a particular focus on dementia care.
Care Concern (NW) was rated Good by the Care Quality Commission in 2022, achieving Good across all key areas: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 1 August 2022 · Last inspected 29 June 2022
This home care service supports people in their own homes. People said they usually see a regular group of carers who introduce themselves, and a rota helps them know who is coming. Inspectors found that people were supported to make their own choices, with staff acting in the least restrictive way and in people's best interests.
- People said their medicines were given on time.
- Staff knew how to raise safeguarding concerns, and recruitment was carried out safely.
- Risk assessments were detailed and tailored to each person's needs, and incidents and accidents were recorded with lessons learned.
- The registered manager understood their responsibilities, reported notifiable incidents to CQC, ran audits and quality checks with action plans, and sought and acted on feedback from people.
- Some people said staff were sometimes late, though they said this did not happen very often.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceSparse
- Golf CourseAmple
- Public ParkLimited
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingAdequate
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — Care Concern (NW) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Care Concern (NW) is backed by a local NHS health network. The nearest A&E is Southport and Formby District General Hospital, 1.8 miles away. The local GP practice is THE FAMILY SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Care Concern Group
Care Concern (NW) is one of 45 services run by Care Concern Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Southport
Information last reviewed October 2026.
Reviews from families
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About this data
- Care Quality Commission register: rating, inspection dates and registration, matched by location id and refreshed nightly
- Family reviews: written by families, email-confirmed and read by AskBart staff before publishing
- Area figures: Southport: Police.uk, the Environment Agency, NHS and ONS data for the town, not the street
Last checked 25 September 2026. How every figure is made. Nothing a home pays for changes what is shown.
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