Home care agency

Care Concern (NW)

Home care agency in Southport, Sefton

Care Concern (NW)

Home care agency in Southport, Sefton

Operated by Care Concern Group

CQC GoodDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address284 Liverpool Road, Birkdale, Southport, PR8 4PE

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About

Care Concern (NW) is a home care agency based in Southport, Merseyside, providing care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, mental health conditions and sensory impairment. It has a particular focus on dementia care.

Care Concern (NW) was rated Good by the Care Quality Commission in 2022, achieving Good across all key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 1 August 2022 · Last inspected 29 June 2022

This home care service supports people in their own homes. People said they usually see a regular group of carers who introduce themselves, and a rota helps them know who is coming. Inspectors found that people were supported to make their own choices, with staff acting in the least restrictive way and in people's best interests.

Strengths noted
  • People said their medicines were given on time.
  • Staff knew how to raise safeguarding concerns, and recruitment was carried out safely.
  • Risk assessments were detailed and tailored to each person's needs, and incidents and accidents were recorded with lessons learned.
  • The registered manager understood their responsibilities, reported notifiable incidents to CQC, ran audits and quality checks with action plans, and sought and acted on feedback from people.
Areas to improve
  • Some people said staff were sometimes late, though they said this did not happen very often.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.7 miles
Hospital1.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceSparse
  • Golf CourseAmple
  • Public ParkLimited
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingAdequate
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Care Concern (NW) will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Care Concern (NW) is backed by a local NHS health network. The nearest A&E is Southport and Formby District General Hospital, 1.8 miles away. The local GP practice is THE FAMILY SURGERY, 0.7 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Southport and Formby District General Hospital · 1.8 mi
Nearest GP · CQC Good
THE FAMILY SURGERY · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Care Concern Group

Care Concern (NW) is one of 45 services run by Care Concern Group on AskBart. See how the group's services are rated and where it operates.

See all 45 Care Concern Group listings →

Information last reviewed October 2026.

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