Orders of St John Care Trust

OSJCT Brookside

Residential care home in Melksham, Wiltshire

Operated by The Orders of St John Care Trust

CQC Good50 bedsDementiaResidential
NeighbourhoodGreen Surroundings
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
AddressRuskin Avenue, Melksham, SN12 7NG
Beds50

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About

OSJCT Brookside is a 50-bed residential care home in Melksham, Wiltshire, providing care for older people, younger adults and those living with dementia or mental health conditions. The home is rated Good by the Care Quality Commission, with an Outstanding rating for Caring; it was also rated Good for Safety, Effectiveness, Responsiveness and Leadership.

The home delivers round-the-clock nursing care tailored to individual health needs, including respite provision for those recovering from illness or seeking a period of support. It is run by the Orders of St John Care Trust.

What inspectors found

CQC: Good

Report published 11 October 2019 · Last inspected 7 August 2019

Inspectors rated this Melksham home for up to 50 people as good in an inspection carried out in August 2019. They found people felt secure, staff were warm and attentive, and people could keep to their usual routines and decide how they spent their day. Care plans were person-centred, although some lacked detail in places.

Strengths noted
  • People and relatives said they felt secure, and staff were described as warm and attentive.
  • Assessments and introductory visits before admission helped reduce people's anxieties because they already knew staff on arrival.
  • Staff received induction and wide-ranging training, and the home placed people's views at the centre of how it operated.
  • The registered manager had visible leadership, the home had good links with the local community, and healthcare professionals said it responded well to their suggestions.
Areas to improve
  • Care plans for people whose anxiety had increased did not always reflect those changes, and staff guidance on distracting people was not detailed enough.
  • Personal emergency evacuation plans needed more detail on how people would be supported to leave the building safely.
  • Medicines systems needed improvement, including practice around when-required medicines and seeking pharmacist advice on disguising medicines.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Mental health
Older people (65+)
Younger adults (under 65)

Food hygiene rating

Very good

Food Standards Agency · inspected August 2026

What's nearby

GP surgery650 m
A&E: Royal United Hospitals, Bath11.2 miles
Pub or bar300 m
  • Set back from main road noise
  • Fire station about 850 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAmple
  • TakeawaysAdequate

Local crime statistics

140 recorded crimes in the local area (April 2026)

Top categories:

Violent crime38%
Anti-social behaviour29%
Criminal damage & arson12%
Public order11%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Wiltshire council pays.

Care fee trajectory

Indicative weekly fee by year, against what Wiltshire pays care homes.
YearCouncil rate (per week)
2024£1,025
2025£1,051

What Wiltshire council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

OSJCT Brookside is backed by a local NHS health network. The nearest A&E is Royal United Hospitals, Bath, 11.2 miles away. The local GP practice is GIFFORDS PRIMARY CARE CTR, 0.4 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Royal United Hospitals, Bath · 11.2 mi
Nearest GP · CQC Good
GIFFORDS PRIMARY CARE CTR · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Melksham

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Rainbow Day Centre, Melksham

Day care facility for elderly.

0.5 miles away · Source: Charity Commission (1034487)
Charity

Carer Support Wiltshire

Carer Support Wiltshire provides free and confidential support, advice, information, training and opportunities to take a break from their caring role for all age unpaid carers in Wiltshire and…

2.0 miles away · Source: Charity Commission (1092762)
Charity

Maple Grove Community Day Centre

Community Day Centre for the Elderly

5.4 miles away · Source: Charity Commission (1037036)
Charity

Colerne Luncheon Club

Provision of lunch Club facility for elderly people

7.0 miles away · Source: Charity Commission (1033073)
Charity

Age UK Wiltshire

Age UK Wiltshire promotes the well-being of all older people in Wiltshire, Swindon & Southampton through offering information and advice, befriending, Carers support, Welfare Checks with Meals…

7.2 miles away · Source: Charity Commission (800912)
Charity

Calne Community Transport

Transport for the disabled, frail, elderly, other groups for Social Welfare and recreational purposes including social inclusion to combat loneliness, charitable groups, groups with a common…

7.8 miles away · Source: Charity Commission (1010088)

Part of The Orders of St John Care Trust

OSJCT Brookside is one of 120 homes run by The Orders of St John Care Trust on AskBart. See how the group's homes are rated and where it operates.

See all 120 The Orders of St John Care Trust listings →

Information last reviewed October 2026.

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