Ornate Healthcare Trafford
Home care agency in Manchester, Trafford
Operated by Highland Ornate
What do these badges mean?
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Ornate Healthcare Trafford is a home care agency based in Manchester, North West England, providing care and support in people's own homes. It focuses on dementia care and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment and learning disabilities. The agency says it uses vetted caregivers and offers round-the-clock support, including overnight care and live-in care, with personalised in-home assistance and companionship.
The Care Quality Commission rates the agency Requires Improvement overall, in a report published in 2023. It is rated Good for Effective and Responsive, and Requires Improvement for Safe, Caring and Well-led.
What inspectors found
CQC: Requires improvementReport published 22 June 2023 · Last inspected 16 May 2023
Inspectors found that medicines were managed in line with prescriptions, and that care plans set out people's support needs and risks, with people and relatives involved in agreeing them. Staff were trained for their roles and reported feeling supported, and people said communication with the service was good. However, the registered manager lacked enough support to oversee a service of more than 70 people, and the quality assurance system had not identified the shortfalls found at inspection.
- Medicines were managed in line with prescriptions.
- Care plans identified support needs and risks and gave guidance on meeting them, and people and relatives took part in agreeing and reviewing them.
- Staff had training for their roles and said they felt supported by the registered manager.
- People and relatives described communication with the service as good, and incidents and complaints were investigated and resolved.
- The registered manager did not have enough support to run a service of this size, and no confirmed timescale was set for expanding a team leader's management role.
- Planned spot checks and supervision meetings had not been completed, and the quality assurance system had not picked up the shortfalls found.
- Four of nine people or relatives said less experienced care workers did not communicate as well as more experienced colleagues.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Ornate Healthcare Trafford will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Ornate Healthcare Trafford is backed by a local NHS health network. The nearest A&E is Manchester Royal Infirmary, 1.9 miles away. The local GP practice is LIMELIGHT HEALTH AND WELLBEING HUB, 0.5 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Highland Ornate
Ornate Healthcare Trafford is one of 5 services run by Highland Ornate on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Manchester
Information last reviewed October 2026.
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