Oriel Care Home

Care home in Stourbridge, Dudley

CQC Requires improvement33 beds
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address87-89 Hagley Road, Stourbridge, DY8 1QY
Beds33

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About

Oriel Care Home is a 33-bed care home in Stourbridge, Dudley, West Midlands. At its most recent inspection, the Care Quality Commission rated it Requires Improvement overall. The home was rated Good for Caring and Responsive, but identified areas needing improvement in Safety, Effectiveness and Leadership.

The home has taken action in response to the CQC findings and continues to provide care to its residents.

What inspectors found

CQC: Requires improvement

Report published 6 April 2023 · Last inspected 6 December 2022

Inspectors found that some staff had not completed fire evacuation drills or mandatory training, and that incident analysis for people experiencing distress linked to their mental health was lacking. People said they felt safe, the home was clean and uncluttered, and relatives praised the staff team, though views on meals and activities were mixed. Kind and caring interactions were seen, but some care records lacked understanding of how conditions affected people.

Strengths noted
  • People said they felt safe and the home was clean and clutter free
  • Relatives spoke positively about the staff team and said they were consulted about care decisions
  • Staff said they felt supported by the management team
  • Inspectors observed kind and caring staff interactions
Areas to improve
  • Some staff had not practiced fire evacuation drills or knew the emergency evacuation procedure
  • Some staff had not completed mandatory training
  • Incidents involving distress linked to mental health were not analysed well enough to support effective care

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Generally satisfactory

Food Standards Agency · inspected September 2025

What's nearby

GP surgery1.0 miles
A&E: Russells Hall Hospital3.6 miles
Pub or bar250 m
  • Set back from main road noise
  • Fire station about 400 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceSparse
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAmple
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

191 recorded crimes in the local area (April 2026)

Top categories:

Violent crime35%
Shoplifting20%
Public order12%
Other theft9%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Dudley council pays.

Care fee trajectory

Indicative weekly fee by year, against what Dudley pays care homes.
YearCouncil rate (per week)
2024£707
2025£725

What Dudley council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Oriel Care Home is backed by a local NHS health network. The nearest A&E is Russells Hall Hospital, 3.6 miles away. The local GP practice is LION HEALTH, 1 miles away.

Nearest hospital · A&E
Russells Hall Hospital · 3.6 mi
Nearest GP
LION HEALTH · 1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Stourbridge

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Stourbridge and Halesowen

To promote the relief of elderly people in any manner which now or hereinafter may be deemed by law to be charitable in and around those parts of the Metropolitan Borough of Dudley which are known…

0.3 miles away · Source: Charity Commission (1096783)
Charity

Dudley Stroke Association

To provide help advice, support, information to people who have suffered a stroke & family and friends. To raise awareness into stroke and its effects & how to reduce the risk. Promote setting up…

3.1 miles away · Source: Charity Commission (1100960)
Charity

Dudley Crossroads

By providing support workers to look after disabled individuals, we allow time for carers to "be themselves" to pursue leisure/educational/social time as they wish, knowing their "cared fors" are…

3.1 miles away · Source: Charity Commission (1054168)
Charity

Halesowen Project for the Elderly

Provides a comfortable meeting place at which retired citizens regardless of social class, race or creed can meet friends, have a chat or purchase refreshments. There is no membership fee to join.…

4.0 miles away · Source: Charity Commission (515744)
Charity

Wyre Forest Dial-a-ride

Provides a door to door community transport service for the residents of Wyre Forest District, Worcestershire and surrounding Counties who are in need of such a service because of age, sickness or…

6.8 miles away · Source: Charity Commission (1110002)
Charity

Community Transport Helpline Limited

The principal objective of the charity is to provide a community transport service for such of the inhabitants of Bewdley and within the county of Worcestershire, who are in need of such a service…

6.8 miles away · Source: Charity Commission (1114846)

Information last reviewed October 2026.

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