Optimum Care (GL) Limited
Home care agency in Barking, Barking and Dagenham
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About
Optimum Care (GL) Limited is a home care agency based in Barking, in the London Borough of Barking and Dagenham. It provides care and support in people's own homes, with a particular focus on dementia, and also supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairment or learning disabilities. Its care team is available around the clock, every day of the year. The agency offers hourly visits for people who want flexible help to stay independent at home, as well as more extensive support, including assistance with personal care.
The Care Quality Commission rates Optimum Care overall as Requires Improvement, based on a report published in 2021. It is graded Good for effectiveness, caring and responsiveness, and Requires Improvement for safety and well-led.
What inspectors found
CQC: Requires improvementReport published 23 June 2021 · Last inspected 19 May 2021
Inspectors carried out a focused check of this domiciliary care agency in Barking & Dagenham, which supports adults with personal care in their own homes, and the service was providing personal care to five people at the time. Staff were described as trained, supported through regular supervision, and working with professionals when people were unwell, with medicines managed safely and care visits attended on time. Inspectors found that risk assessments and capacity assessments were not complete or robust enough, and that quality checks were not effective enough to catch this, so the service remains rated Requires Improvement.
- Medicines were managed safely.
- Staff received regular supervision, training and support in their roles.
- Systems were in place to make sure staff attended care visits on time.
- Care plans supported people with meals in line with their preferences, and staff worked well with professionals when people became unwell.
- Risk assessments did not consistently ensure people could receive safe care in relation to their health conditions and circumstances.
- Mental capacity assessments had not been fully completed, and inspectors made a recommendation in this area.
- Quality assurance systems were not effective enough to ensure risk and capacity assessments were accurate.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Optimum Care (GL) Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Optimum Care (GL) Limited is backed by a local NHS health network. The nearest A&E is Newham Hospital, 2.2 miles away. The local GP practice is VICTORIA & FIVE ELMS MEDICAL CENTRE, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Barking
Information last reviewed October 2026.
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