Home care agency
Optimist Care Ltd
Home care agency in Grays, Thurrock
Optimist Care Ltd
Home care agency in Grays, Thurrock
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About
Optimist Care Ltd is a home care agency based in Grays, Thurrock, Essex. It delivers care and support to people in their own homes, with a focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs and sensory impairment.
The Care Quality Commission rated Optimist Care Ltd as Requiring Improvement in 2023. The agency was rated Good for Caring and Responsive, but Requires Improvement for Safe, Effective and Well-led.
What inspectors found
CQC: Requires improvementReport published 26 January 2023 · Last inspected 4 January 2023
The one person using the service received personal care at home, with help for personal hygiene and eating. The person and their relative spoke well of the support, and inspectors described a small team of staff who worked closely together and knew the person well. Staff said they had enough protective equipment and training to use it, and arrangements were in place for health professionals to work together for the person.
- The person and their relative described the support in positive terms.
- A small staff team worked closely together and knew the person well.
- Staff reported having sufficient protective equipment and training in how to use it.
- Health professionals were able to work together to meet the person's needs.
- Recruitment records in staff files were incomplete, so safe hiring could not be fully confirmed.
- Evidence of staff induction was missing because no induction records were held on staff files.
- Some aspects of medicines handling and the service's quality checks needed improvement.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkSparse
- Tennis CourtAdequate
- Bowling GreenSparse
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingLimited
- SupermarketsSparse
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Optimist Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Optimist Care Ltd is backed by a local NHS health network. The nearest A&E is Darent Valley Hospital, 5.5 miles away. The local GP practice is BALFOUR MEDICAL CENTRE, 1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Grays
Information last reviewed October 2026.
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