Optalis Independent Living services - Maidenhead
Home care agency in Maidenhead, Windsor and Maidenhead
Operated by Optalis
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Optalis Independent Living services is a home care agency based in Maidenhead that provides care and support in people's own homes. It works with older people, younger adults and people with learning disabilities, offering assistance with daily living and personal care tailored to individual needs.
The agency was rated Good by the Care Quality Commission in its 2021 report, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 17 November 2021 · Last inspected 28 October 2021
Inspectors rated this newly registered supported living service, which provides personal care to 31 people, as good. People were described as receiving safe, kind and person-centred support, with staff using Makaton to help people express themselves and take part in decisions. Relatives and professionals were positive about the standards of care, and the report found an open culture led by the registered manager.
- Care was provided safely, with risks assessed and specialist equipment needs acted on quickly
- Staff were kind and respected people's privacy and dignity, with a high level of Makaton skill that supported communication
- Support plans reflected people's needs and aspirations, and people were supported to be independent
- Medicines were managed safely, and staff had mandatory and specific training to meet people's needs
- Safeguarding concerns were not always reported to the local authority as required, though the registered manager reported them after the visit
- The fire evacuation procedure at one setting was not tested often enough through drills, and inspectors recommended ongoing improvement to fire safety management
- Staff did not receive training in positive behaviour support, and provider audits had missed gaps in safeguarding reporting, fire safety and risk assessments
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkPlentiful
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Optalis Independent Living services - Maidenhead will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Optalis Independent Living services - Maidenhead is backed by a local NHS health network. The nearest A&E is Wexham Park Hospital, 6.8 miles away. The local GP practice is THE SYMONS MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Optalis
Optalis Independent Living services - Maidenhead is one of 8 services run by Optalis on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Maidenhead
Information last reviewed October 2026.
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