Lady Elizabeth House

Lady Elizabeth House

Home care agency in Maidenhead, Windsor and Maidenhead

Operated by Optalis

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressLady Elizabeth House, Boyn Hill Avenue, Maidenhead, SL6 4EP

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About

Lady Elizabeth House is a home care agency in Maidenhead, Berkshire, providing care and support in people's own homes. Its focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairment or learning disabilities. Care and support services are provided by Optalis, and the team offers extra help for people who need or want it.

The agency has been rated Good by the Care Quality Commission, with Good grades for safe, effective, caring, responsive and well-led. The report was published in 2023.

What inspectors found

CQC: Good

Report published 30 January 2023 · Last inspected 19 January 2023

Inspectors found that people using Lady Elizabeth House received safe, responsive and person-centred care, with staff described as knowledgeable and skilled. Support was reported as kind and compassionate, and people were encouraged to keep their independence and were treated as partners in their care. The service was judged well led, with governance systems, audits and checks providing effective oversight, and it has strong links with the local community.

Strengths noted
  • Risks were assessed and medicines were given safely, with infection control measures found to be effective
  • Staff were described as kind, caring and compassionate, and knew how people liked their care
  • Complaints were taken seriously and handled promptly, with management responding quickly and positively
  • The service was described as very well led, with strong local community connections

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Facilities

Landscaped gardens
Lounges
Wheelchair Access

What's nearby

GP surgery500 m
Hospital6.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAdequate
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Lady Elizabeth House will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lady Elizabeth House is backed by a local NHS health network. The nearest A&E is Wexham Park Hospital, 6.8 miles away. The local GP practice is THE SYMONS MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Wexham Park Hospital · 6.8 mi
Nearest GP · CQC Good
THE SYMONS MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Optalis

Lady Elizabeth House is one of 8 services run by Optalis on AskBart. See how the group's services are rated and where it operates.

See all 8 Optalis listings →

Information last reviewed October 2026.

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