Opal Carers Ltd

Home care agency in Croydon

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address40 Thorpe Close, New Addington, Croydon, CR0 0SG

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About

Opal Carers Ltd is a home care agency based in Croydon, Greater London, providing care and support in people's own homes. Its guiding principles centre on the autonomy and individual choice of each person it supports. The people receiving care decide the approach taken, along with when they eat, go to bed and wake up, and each client has a bespoke care plan tailored to their needs. The agency supports people with dementia, older people aged 65 and over, younger adults, people with physical disabilities, mental health needs or learning disabilities, and it has a particular focus on dementia care. It is rated Good by the Care Quality Commission overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions.

What inspectors found

CQC: Good

Report published 15 July 2022 · Last inspected 4 July 2022

Inspectors describe Opal Carers Ltd, a domiciliary agency providing personal care to people in their own homes, and rate it good at its first inspection, carried out in June and July 2022 after a review of information CQC held. Staff are described as trained to recognise abuse and manage risks, with recruitment checks in place, and people are reported as satisfied, involved in planning their care and receiving the support agreed with them. Staff are said to be kind, supported to keep learning, and to respect privacy and independence, while the registered manager monitors quality and seeks people's views.

Strengths noted
  • Staff are trained to safeguard people and manage risks, and recruitment and criminal records checks are carried out for new staff
  • People say they are satisfied and are involved in planning their care, with support delivered as agreed
  • Staff are described as kind and caring, respecting people's privacy, dignity and independence
  • The registered manager carries out spot checks and regularly asks people for feedback on how the service could improve

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital3.8 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAmple
  • Golf CoursePlentiful
  • Public ParkSparse
  • Tennis CourtLimited
  • Bowling GreenSparse
  • Playing FieldLimited

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Opal Carers Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Opal Carers Ltd is backed by a local NHS health network. The nearest A&E is Princess Royal University Hospital, 3.8 miles away. The local GP practice is NEW ADDINGTON GROUP PRACTICE, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Princess Royal University Hospital · 3.8 mi
Nearest GP · CQC Good
NEW ADDINGTON GROUP PRACTICE · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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