Home care agency
One 2 One Support, Suite F12A
Home care agency in Northwich, Cheshire West and Chester
One 2 One Support, Suite F12A
Home care agency in Northwich, Cheshire West and Chester
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About
One 2 One Support is a home care agency that provides care and support in people's own homes. Its office is in Northwich, Cheshire West and Chester, and its main care focus is dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities, sensory impairments or learning disabilities.
The Care Quality Commission rated One 2 One Support as Requires Improvement overall in a report published in 2023. Caring and Responsive were rated Good, while Safe, Effective and Well-led were rated Requires Improvement.
What inspectors found
CQC: Requires improvementReport published 19 May 2023 · Last inspected 4 April 2023
Inspectors found that people using this supported living and domiciliary service in Cheshire West were treated with dignity and respect by staff who knew them well, and that people were encouraged to make their own choices and to be as independent as possible at home and in the community. People spoke positively about their homes and their links with local people, and the registered manager was described as committed to developing their knowledge and making continued improvements. The report says the service is rated Requires Improvement, down from Good at the last inspection under the previous provider.
- People were positive about the care and support they received and were treated with dignity and respect.
- Staff were described as knowledgeable about the people they supported and spoke passionately about their work.
- People were supported to be independent at home and in the community, with choice and control over their lives.
- The registered manager and staff showed a person-centred culture focused on individual needs.
- Information about how best to support people around risk was lacking, so people were not always safe from harm.
- Recruitment records were inconsistent, though the registered manager acted immediately to provide further information.
- Care plans did not always contain key information about people, and the provider was moving records to an online system.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsPlentiful
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — One 2 One Support, Suite F12A will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
One 2 One Support, Suite F12A is backed by a local NHS health network. The nearest A&E is Leighton Hospital, 10 miles away. The local GP practice is WATLING STREET SURGERY, 0.2 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Northwich
Information last reviewed October 2026.
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