Healthcare Homes

Olive House

Care home in Norwich, Norfolk

Operated by Healthcare Homes

CQC Good45 beds
NeighbourhoodHigh Retirement CommunityCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressOlive Avenue, Newton Flotman, Norwich, NR15 1PF
Beds45

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About

Olive House is a residential and nursing care home operated by Healthcare Homes in Norwich, Norfolk. The home provides permanent and respite care for 45 residents and also offers homecare support enabling people to remain in their own homes.

The Care Quality Commission rated Olive House as Good overall in 2023, with Good ratings for Safety, Caring, Responsiveness and Leadership. The Effective key question was rated as Requires Improvement.

What inspectors found

CQC: Good

Report published 11 January 2023 · Last inspected 22 November 2022

Olive House is a purpose-built, single-storey residential home for older people, including some living with dementia, and it was rated good. Inspectors found the home clean, with good infection prevention, and said people felt happy and well cared for. Staff were described as sufficient, suitably recruited and familiar with the people they support, and medicines were handled safely.

Strengths noted
  • People were supported to make their own choices, with staff acting in the least restrictive way and in people's best interests
  • Medicines were managed safely
  • Staffing levels were sufficient and staff knew people well
  • Effective systems were in place to monitor the service and drive improvements, and people were involved and listened to
Areas to improve
  • The building needs upgrading, although plans are in place to address this
  • Care plans were not always consistent when reviewed, and the paper-based system needed several sections updated when needs changed, with electronic recording still being introduced

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery3.4 miles
A&E: Norfolk and Norwich University Hospital5.8 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkLimited
  • Tennis CourtLimited
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsLimited
  • Restaurants & CafesLimited
  • Retail ShoppingLimited
  • SupermarketsLimited
  • TakeawaysLimited

Local crime statistics

794 recorded crimes in the local area (April 2026)

Top categories:

Violent crime30%
Shoplifting20%
Anti-social behaviour17%
Criminal damage & arson8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.

Care fee trajectory

Indicative weekly fee by year, against what Norfolk pays care homes.
YearCouncil rate (per week)
2024£980
2025£1,015

What Norfolk council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Olive House is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 5.8 miles away. The local GP practice is LONG STRATTON MEDICAL PARTNERSHIP, 3.4 miles away.

Nearest hospital · A&E
Norfolk and Norwich University Hospital · 5.8 mi
Nearest GP
LONG STRATTON MEDICAL PARTNERSHIP · 3.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Norwich

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Norwich Men's Shed

Norwich Mens Shed supports the wellbeing of men in the local community. We provide a dedicated workshop space for men to socialise and take part in practical, creative and recreational activities,…

0.5 miles away · Source: Charity Commission (1171796)
Charity

Vision Norfolk

At Vision Norfolk we recognise that the experience of losing sight or developing vision impairment is extremely distressing and can be isolating and costly for those affected. Through our team of…

0.6 miles away · Source: Charity Commission (1206599)
Charity

Community Action Norwich

Children's weekly evening club, weekly youth clubs, day centre with lunch club and a weekly cafe and warm space for the community with free food and Wi-Fi along with a foodbank distribution centre…

1.4 miles away · Source: Charity Commission (1079028)
Charity

Age Concern Norfolk

Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk

1.8 miles away · Source: Charity Commission (1077097)
Charity

Mangreen Trust

Mangreen Trust provides space, facilities for recreation, spiritual activities, swimming, training, wellness, meetings & educational activities. Monthly spiritual gatherings welcome any faith or…

3.6 miles away · Source: Charity Commission (297985)
Charity

Swardeston Day Centre

Provision of day care facilities for 25 elderly clients per week. This includes a hot lunch, recreational activities arranged. Approx 15 volunteers help 3 part time staff in running the centre.…

3.7 miles away · Source: Charity Commission (1065872)

Part of Healthcare Homes

Olive House is one of 54 homes run by Healthcare Homes on AskBart. See how the group's homes are rated and where it operates.

See all 54 Healthcare Homes listings →

Information last reviewed October 2026.

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