Official Care Newcastle
Home care agency in Gateshead
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About
Official Care Newcastle is a home care agency based in Gateshead that provides care and support to people in their own homes. The agency works with older people, younger adults and those living with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.
Official Care Newcastle was rated Good by the Care Quality Commission in 2021, achieving Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 24 August 2021 · Last inspected 3 August 2021
Inspectors found that Official Care Newcastle, a domiciliary care agency supporting three people in their own homes, treated people kindly and respected their dignity, with staff aware of individual preferences. People and their relatives were involved in decisions, and care was reported as personalised, reliable and delivered on time. Medicines handling, infection control, recruitment, training and safeguarding arrangements were judged to be in place.
- Staff showed kindness and compassion and knew people's preferences well
- People and relatives were involved in decisions about their care
- Medicines were managed safely and infection prevention and control practices were good
- Staff were consistent and reliable, and new staff were recruited safely
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtLimited
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Official Care Newcastle will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Official Care Newcastle is backed by a local NHS health network. The nearest A&E is The Royal Victoria Infirmary, 1.6 miles away. The local GP practice is MILLENNIUM FAMILY PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Gateshead
Information last reviewed October 2026.
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