Home care agency

Ocala Healthcare

Home care agency in Stowmarket, Suffolk

Ocala Healthcare

Home care agency in Stowmarket, Suffolk

CQC GoodDementia
NeighbourhoodPeaceful Neighbourhood
What do these badges mean?
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressUnit 5, Wharfside House, Prentice Road, Stowmarket, IP14 1RD

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About

Ocala Healthcare is a home care agency based in Stowmarket, Suffolk, providing care and support in people's own homes. The agency supports older people, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.

Ocala Healthcare was rated Good by the Care Quality Commission in 2021, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 17 December 2021 · Last inspected 8 December 2021

Inspectors found that the service, which provides care in people's own homes, was supporting one person with personal care at the time of the visit, with staff available across a 24-hour period. Staff were described as having the training and knowledge to meet the person's assessed needs, and as understanding how to recognise abuse and keep people safe. The person and a relative said staff treated them kindly and with respect.

Strengths noted
  • Risks to the person were planned for, and staff had guidance on how to reduce them.
  • Staff had specialist training matched to the person's assessed needs, and there were enough skilled staff to support them in the way they preferred.
  • Safeguarding incidents were investigated appropriately and recorded, and the manager and staff understood their responsibilities.
  • Quality monitoring, infection control during the COVID-19 pandemic, and gathering feedback from people and professionals were all in place, and professionals described the manager as open, transparent and flexible.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital12.4 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsAmple
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Ocala Healthcare will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Ocala Healthcare is backed by a local NHS health network. The nearest A&E is Ipswich Hospital, 12.4 miles away. The local GP practice is STOWHEALTH, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ipswich Hospital · 12.4 mi
Nearest GP · CQC Good
STOWHEALTH · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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