Home care agency
Novus Care Limited - Watford
Home care agency in Watford, Hertfordshire
Novus Care Limited - Watford
Home care agency in Watford, Hertfordshire
Operated by Novus Care
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About
Novus Care Limited - Watford is a home care agency based in Watford, Hertfordshire, providing care and support in people's own homes. The agency supports people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities, substance misuse and eating disorders.
Novus Care Limited - Watford was rated Good by the Care Quality Commission in 2019. It was judged Good for Safe, Effective, Caring and Responsive, though the Well-led key question was rated as Requires Improvement.
What inspectors found
CQC: GoodReport published 1 May 2019 · Last inspected 2 April 2019
Novus Care supports people in their own homes who live with dementia, mental health needs, physical disability or sensory impairment. Inspectors found that staff understood the people they cared for, and people said staff were kind and they were content with the support given. The report raises concerns about how some risks were assessed and how the service's audits and monitoring were carried out.
- Care plans were person-centred and recorded people's choices and preferences in detail.
- Staff were described as knowing the people they supported well.
- Staff had the training they needed for their roles.
- People said staff were caring, and staff responded to people in the ways they wanted to be supported.
- Risk assessments were not always completed for every identified risk, and those that existed lacked detail and guidance for staff.
- The registered manager was working in day-to-day support to cover staff vacancies, which left less capacity for auditing and monitoring.
- Audits were not always carried out in a comprehensive way and needed to improve.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CoursePlentiful
- Public ParkSparse
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — Novus Care Limited - Watford will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Novus Care Limited - Watford is backed by a local NHS health network. The nearest A&E is Watford General Hospital, 1.5 miles away. The local GP practice is NEW ROAD SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Novus Care
Novus Care Limited - Watford is one of 5 services run by Novus Care on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Watford
Information last reviewed October 2026.
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