Norton House Trading as Poole Beresford Ltd
Residential care home in Elland, Calderdale
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About
Norton House is a family-owned care home in Elland, West Yorkshire, providing residential and respite care across 27 registered beds. The building is older and has considerable character, so bedrooms vary in size and features. Bedrooms have plasma smart TVs and carpeted floors, and many have dimmable LED lighting. Bathrooms include a waterfall shower and a large bath. Shared areas include a bar space and an upright piano.
The home is close to the M62 and local bus routes but set back enough to be quiet. Residents take part in a programme of activities and regular outings into the surrounding area. Visits from a hairdresser and chiropodist can be arranged at an additional cost. Jillie-Jo has managed the home since 2021. The Care Quality Commission rates Norton House Good overall (report published 2020), with its Responsive area graded Requires Improvement.
What inspectors found
CQC: GoodReport published 1 September 2020 · Last inspected 4 August 2020
Inspectors returned to Norton House after an earlier inspection and found that the provider had acted on previous concerns about risk assessment, medicines management, safeguarding, capacity assessments and quality assurance. Risk assessments were now detailed and kept up to date, and new risks, including those from COVID-19, had been considered. Staff were described as having the training and support they needed, and people said the food was very good and that there were enough staff.
- Care plans and individual risk assessments are current and give staff the information they need to keep people safe
- Medicines systems were improved and regular audits keep them safe
- Nutritional needs are assessed and people said the food was very good
- Management changes have strengthened quality assurance, and feedback from people and relatives is analysed and shared
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Facilities
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseAdequate
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenAmple
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAdequate
Local crime statistics
169 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Gallery
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Respite (short stay) | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Calderdale council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £911 |
| 2025 | £971 |
What Calderdale council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Norton House Trading as Poole Beresford Ltd is backed by a local NHS health network. The nearest A&E is Calderdale Royal Hospital, 1.8 miles away. The local GP practice is BANKFIELD SURGERY, 0.4 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Elland
Local clubs, charities and support groups that help older residents stay active and connected.
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More care homes near Elland
Information last reviewed October 2026.
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