Home care agency
Northern Community Careline Services
Home care agency in Dewsbury, Kirklees
Northern Community Careline Services
Home care agency in Dewsbury, Kirklees
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Northern Community Careline Services is a home care agency based in Dewsbury, Kirklees, West Yorkshire. It delivers care and support to people in their own homes, with a particular focus on dementia. The agency supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, mental health needs or substance misuse concerns.
The Care Quality Commission rated Northern Community Careline Services as Requires Improvement in its 2020 inspection report. The agency was rated Good for Effective, Caring and Responsive care, but Requires Improvement for Safe and Well-led practice.
What inspectors found
CQC: Requires improvementReport published 9 January 2020 · Last inspected 5 December 2019
Inspectors rated this domiciliary care agency as requires improvement, the second consecutive time. Staff were described as caring and kind, care records were person-centred, and people said they could express their views and were aware of how to complain. Calls were usually on time, and staff had safeguarding training and supervision.
- Staff were described as caring, kind, and respectful of people's privacy and dignity.
- Care records were person-centred and included information on how people communicated.
- Complaints were recorded and responded to, and feedback from people, relatives and staff was positive.
- People usually received their calls on time, and staff knew what action to take if they had safeguarding concerns.
- Medicines management needed improvement to ensure people's medicines were handled safely.
- Staff did not always recognise or record potential risks to the people they supported, although risk assessments were in place.
- Governance systems were not robust or effective enough to make the service fully compliant, and feedback processes needed to reach everyone.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAdequate
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Northern Community Careline Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Northern Community Careline Services is backed by a local NHS health network. The nearest A&E is Dewsbury and District Hospital, 0.7 miles away. The local GP practice is THE ALBION MOUNT MEDICAL PRACTICE, 0.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Dewsbury
Information last reviewed October 2026.
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