Norfolk House Care Home
Care home in Wigan
Operated by Chris Care Service (UK)
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
- Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
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About
Norfolk House Care Home is a small care home with 18 registered beds, located in Wigan, Greater Manchester. The home was rated Good by the Care Quality Commission in 2023, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 2 October 2023 · Last inspected 6 September 2023
Inspectors found a warm, family-style atmosphere at this 18-bed home for older people, including those living with dementia. People and staff interacted well, and staff were described as polite and as asking before giving care. Risks, medicines, staffing, health needs and care plans were all found to be managed appropriately, and the report notes systems for monitoring quality and learning from concerns.
- A culture of acceptance and respect, with a family approach to care that is embedded in the service
- Staff are trained to recognise risks and signs of abuse, and risks to people are assessed and reviewed
- Medicines are managed safely, staffing levels are safe, and care plans are personalised and regularly reviewed
- People and relatives know how to raise concerns and feel confident they will be addressed
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Very good
Food Standards Agency · inspected August 2026
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtAmple
- Bowling GreenPlentiful
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAmple
- TakeawaysPlentiful
Local crime statistics
2 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Wigan council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £732 |
| 2025 | £779 |
What Wigan council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Norfolk House Care Home is backed by a local NHS health network. The nearest A&E is Royal Albert Edward Infirmary, 0.7 miles away. The local GP practice is BEECH HILL MEDICAL PRACTICE, 0.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Wigan
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Wigan Borough
The organisation works with older people in the Borough of Wigan. We provide a range of services, support, advice and information to enable older people to enjoy an improved quality of life.We…
Ashton in Makerfield and District University of the Third Age
The advancement of education, and in particular the education of older people and those who are retired from full time work, by all means including associated activates conducive to learning and…
Senior Solutions
Senior Solutions has been helping older people in Westhoughton and the surrounding districts, since 1997. Through our dedicated team of volunteers and staff, we work to prevent the damaging…
Crossroads Carers Support Group
65 thousand hours of respite in the form of weekends away and day trips for adult carers and under sixteen's plus, monthly coffee mornings with booked activities, identified new carers, increased…
Wigan and Leigh Pensioners Link Limited
Information & advice on issues relevant to the older person. Alternative therapies, exercise & relaxation, coffee clubs, computer usage & training, outreach work. Deliver library books to elderly,…
St Helens Carers Centre
Support for Carers in the borough of St Helens. Young Carers aged 6-18 and Adult Carers
Part of Chris Care Service (UK)
Norfolk House Care Home is one of 2 homes run by Chris Care Service (UK) on AskBart. See how the group's homes are rated and where it operates.
More care homes near Wigan
Information last reviewed October 2026.
Reviews from families
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