Nissi Care Solutions

Home care agency in Swindon

CQC GoodDementia
Address9 Murdock Road, Dorcan Business Village, Swindon, SN3 5HY

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About

Nissi Care Solutions is a home care agency based in Swindon, Wiltshire, providing care and support in people's own homes. It supports older adults who want to stay independent and retain their dignity, and it also works with younger adults who have learning disabilities, complex needs, autism or mental health conditions. Dementia is the agency's stated care focus, and its client groups also include people with physical disabilities and sensory impairments.

The Care Quality Commission rates Nissi Care Solutions Good overall. It received Good ratings for the Effective, Caring, Responsive and Well-led key questions, while the Safe key question was rated Requires Improvement. The report was published in 2023.

What inspectors found

CQC: Good

Report published 9 March 2023 · Last inspected 16 February 2023

This domiciliary agency provides personal care in people's own homes to older people, younger adults, people with a learning disability, dementia, a physical disability or sensory impairment. Inspectors found that staff understand how to keep people safe, that medicines and communication needs are handled well, and that the culture is open and responsive under the registered manager. Visit timing and length were identified as an area that needs to improve.

Strengths noted
  • Staff know their duty to report any worries about possible abuse, and risks to people's safety are assessed and updated when needed.
  • People are supported to take their medicines safely, and their medicine needs are recorded in their care plans.
  • Staff feel able to raise their views and concerns, and the provider meets with them regularly to discuss good practice.
  • The registered manager was open and transparent during the inspection and acts on feedback to improve the service.
Areas to improve
  • Some visits are timed with little travel allowance, which can mean staff arrive late or leave early.
  • People's views on the timing and length of their visits were mixed, and most wanted this to get better.
  • The provider's monitoring systems do not yet capture what people say about when and how long their visits are.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital1.5 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesLimited
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Nissi Care Solutions will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Nissi Care Solutions is backed by a local NHS health network. The nearest A&E is The Great Western Hospital, 1.5 miles away. The local GP practice is ELDENE SURGERY, 0.8 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
The Great Western Hospital · 1.5 mi
Nearest GP · CQC Good
ELDENE SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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