247 Home Care Ltd
Home care agency in Swindon
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About
247 Home Care Ltd is a home care agency that provides domiciliary care, meaning support delivered in people's own homes. It offers everything from occasional help and daily assistance to companionship and more complex care, and says it provides dependable support around the clock. Care plans are built around each client's needs, preferences, routines and goals. The agency's care focus is dementia, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments, learning disabilities and eating disorders.
The agency is based in Swindon, Wiltshire. The Care Quality Commission rates it Requires Improvement overall. Its Effective and Caring key questions are rated Good, while Safe, Responsive and Well-led are rated Requires Improvement. The report was published in 2023.
What inspectors found
CQC: Requires improvementReport published 23 January 2023 · Last inspected 2 November 2022
The agency provides personal care to people in their own homes, and also supports people leaving hospital under a local authority contract. Inspectors found people were generally happy with their support, could take part in their communities, and felt safe with staff, while infection control arrangements were sound. Staffing levels, particularly at weekends and during sickness, made it hard to keep visit schedules reliable.
- People and their relatives know how to raise concerns and feel they would be listened to.
- Infection prevention and control systems are in place and working well.
- People are supported to be part of their community where this is part of their care.
- People and relatives are encouraged to share their views, and a positive culture is promoted.
- Risks to people were not always identified, assessed or acted on, and medicines were not always managed safely.
- Staffing shortfalls, especially at weekends or when staff are off sick, made visit timing unreliable.
- Quality checks did not consistently pick up problems, and the sole manager-provider role was stretched across too many responsibilities.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAdequate
- Tennis CourtLimited
- Bowling GreenLimited
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsSparse
- TakeawaysSparse
What home care costs
Estimated typical UK ranges — 247 Home Care Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
247 Home Care Ltd is backed by a local NHS health network. The nearest A&E is The Great Western Hospital, 5.3 miles away. The local GP practice is ASHINGTON HOUSE SURGERY, 1.1 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Swindon
Information last reviewed October 2026.
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