Nexus Care Services
Home care agency in Sutton Coldfield, Birmingham
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Nexus Care Services? Manage this listing free.
About
Nexus Care Services is a private, family-run home care agency that provides care and support in people's own homes. It puts the people who receive care, and the carers who provide it, at the centre of its work. The agency covers Sutton Coldfield, Lichfield, Shenstone, Tamworth and the surrounding villages, and aims to tailor care to each individual's needs. It has a particular focus on dementia and also supports older people, younger adults under 65 and people with physical disabilities. The Care Quality Commission rated the agency Good overall in a report published in 2023, with Good ratings for safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 15 March 2023 · Last inspected 26 January 2023
People told inspectors they felt safe with staff, and the report found that staff were recruited safely, supported people with their medication and eating and drinking, and received induction and ongoing training. Inspectors described staff as kind, encouraging people's independence, and respecting their choices and control over their lives.
- Safe recruitment, with pre-employment checks completed before staff started
- Medication support by trained staff, with regular competency checks
- Incidents and accidents investigated, with action plans to reduce repeat risks
- Complaints handled with an investigation, and people's views sought about the service and quality of care
- Care plans set out people's needs but were not reviewed regularly
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceSparse
- Golf CourseSparse
- Public ParkAdequate
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAmple
- SupermarketsAdequate
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Nexus Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Nexus Care Services is backed by a local NHS health network. The nearest A&E is Good Hope Hospital, 0.4 miles away. The local GP practice is THE MANOR PRACTICE, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Sutton Coldfield
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Nexus Care Services, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Nexus Care Services?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.