Home care agency
New York Care Limited t/a Home Instead Senior Care
Home care agency in York
Home Instead
New York Care Limited t/a Home Instead Senior Care
Home care agency in York
Operated by Home Instead
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
- Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
New York Care Limited, trading as Home Instead Senior Care, is a home care agency based in York, North Yorkshire. It delivers care and support in people's own homes to older people, younger adults, and those with dementia, physical disabilities, learning disabilities and mental health support needs.
The agency was rated Good by the Care Quality Commission in 2021, with an Outstanding rating for Caring and Good ratings across Safe, Effective, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 18 November 2021 · Last inspected 14 September 2021
Inspectors found that people receiving personal care in their own homes were supported by staff who were compassionate, attentive to individual needs, and respectful of people's dignity. Staff also built trusting relationships with people and their families, and the provider invested in staff wellbeing and a person-centred culture.
- Staff were described as highly caring, sensitive to people's needs, and respectful of their dignity and choices.
- There were enough staff to provide a consistent and reliable service, and staff were well trained and knowledgeable.
- People were supported with medicines as prescribed, risks were assessed and managed, and staff monitored changes in health.
- Care plans were detailed and staff were responsive to changes, and people were helped to access social activities and community life.
- Some quality assurance checks were not fully effective, including recording issues related to the Mental Capacity Act and to medicines that the provider needed to address.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpaceAmple
- Golf CourseSparse
- Public ParkAmple
- Tennis CourtSparse
- Bowling GreenSparse
- Playing FieldAdequate
Local Amenities
- Pubs & BarsSparse
- Restaurants & CafesAdequate
- Retail ShoppingSparse
- SupermarketsAdequate
- TakeawaysAdequate
What home care costs
Estimated typical UK ranges — New York Care Limited t/a Home Instead Senior Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
New York Care Limited t/a Home Instead Senior Care is backed by a local NHS health network. The nearest A&E is The York Hospital, 1.4 miles away. The local GP practice is JORVIK GILLYGATE PRACTICE, 2.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Home Instead
New York Care Limited t/a Home Instead Senior Care is one of 220 services run by Home Instead on AskBart. See how the group's services are rated and where it operates.
More home care agencies near York
Information last reviewed October 2026.
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