New Wings

New Wings

Home care agency in Northallerton, North Yorkshire

CQC GoodDementia
NeighbourhoodHigh Retirement CommunityWell Served
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSoutham House,, 4 Bankhead Road, Northallerton, DL6 1HQ

Do you run New Wings? Manage this listing free.

About

New Wings is a home care agency providing domiciliary care, meaning support delivered in people's own homes so they can keep living in familiar surroundings. Its care focus is dementia, and it also supports older people aged 65 and over, younger adults under 65, and people with physical disabilities, sensory impairment or learning disabilities. The agency's office is in Northallerton, Hambleton, North Yorkshire. It describes its work as long-term support aimed at helping people maintain their wellbeing and independence at home.

New Wings is rated Good by the Care Quality Commission overall, in a report published in 2021. Its Safe, Effective, Caring, Responsive and Well-led key questions were each rated Good.

What inspectors found

CQC: Good

Report published 10 November 2021 · Last inspected 1 November 2021

Inspectors looked at a domiciliary care agency that provides personal care to people in their own homes, and at the time of the visit two people were receiving that support. Staff were described as knowing how to communicate with people and how to support them well, and relatives spoke very highly of the care their family members received. The report also found that the registered manager kept records up to date and gathered people's views through individual conversations and surveys.

Strengths noted
  • Care records were thorough, kept up to date, and available to people and their relatives through an electronic system.
  • Medicines were managed safely, and safe recruitment practices and safeguarding training were in place.
  • Staff followed infection control procedures, had access to protective equipment, and were trained to use it safely.
  • Staff encouraged people's independence and treated them with privacy and respect.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery0.8 miles
Hospital14.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingAmple
  • SupermarketsAmple
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — New Wings will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

New Wings is backed by a local NHS health network. The nearest A&E is Darlington Memorial Hospital, 14.3 miles away. The local GP practice is MOWBRAY HOUSE SURGERY, 0.8 miles away.

Nearest hospital · A&E
Darlington Memorial Hospital · 14.3 mi
Nearest GP
MOWBRAY HOUSE SURGERY · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at New Wings, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart and the home may share it on its own channels. Only your first name and relationship are shown.

    Call

    Make an enquiry

    Your enquiry goes to New Wings so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run New Wings?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.