Home care agency
New Horizon Homecare Limited
Home care agency in Croydon
New Horizon Homecare Limited
Home care agency in Croydon
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run New Horizon Homecare Limited? Manage this listing free.
About
New Horizon Homecare Limited is a home care agency based in Croydon, Greater London, providing care and support delivered in people's own homes. The agency supports older people, younger adults, and those with dementia, physical disabilities, sensory impairment and learning disabilities. It was rated Good by the Care Quality Commission in 2022, with Good ratings across all key questions: Safe, Effective, Caring, Responsive and Well-led.
What inspectors found
CQC: GoodReport published 14 June 2022 · Last inspected 9 May 2022
Inspectors found that this domiciliary care agency, which supports people in their own homes with personal care such as hygiene and eating, provides person-centred support. Staff are described as knowing people well, respecting their likes and dislikes, and communicating clearly. The culture of the service is described as positive and open.
- Safeguarding procedures are in place, staff receive regular training on them, and people and their families said they felt safe.
- Staff are trained in areas including safe medicines handling and COVID-19 infection control, and they receive supervision and support, including for their wellbeing.
- Assessments and support plans are thorough, reviewed as needs change, and risks to people and staff are assessed and managed.
- Quality monitoring is effective, complaints are handled promptly and professionally, and technology is used to alert people about late or missed calls.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAdequate
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenAdequate
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — New Horizon Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
New Horizon Homecare Limited is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 0.7 miles away. The local GP practice is GREENSIDE GROUP PRACTICE, 0.1 miles away.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Croydon
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at New Horizon Homecare Limited, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run New Horizon Homecare Limited?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.