Care home
New Elmcroft
Care home in Shoreham-by-Sea, West Sussex
Shaw Healthcare
New Elmcroft
Care home in Shoreham-by-Sea, West Sussex
Operated by Shaw Healthcare
What do these badges mean?
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
New Elmcroft is a 60-bed home in Shoreham-by-Sea, in the Adur district of West Sussex, and is run by Shaw Healthcare, which the operator's own material dates to 1986. Residents recently gained a new smart television, which they have used to watch animal videos and to talk about pets they have owned and to share their own stories.
The Care Quality Commission rated the home Requires Improvement overall in its report, published in 2022. In that report, the home was graded Good for effectiveness, caring and responsiveness, and Requires Improvement for safety and for being well-led.
What inspectors found
CQC: Requires improvementReport published 27 May 2022 · Last inspected 4 April 2022
Inspectors found that some everyday care did not always match people's assessed needs or plans, including wound care guidance and monitoring after falls. Staff were said to be caring and to know people well, with enough staffing, a clean environment and good end-of-life support. The new manager has started improvements that inspectors judged not yet embedded.
- People and most relatives described a positive experience and said they felt safe
- Staff understood safeguarding responsibilities and how to raise concerns
- The home was described as clean, with infection control measures in place
- Activities and contact with loved ones were supported, including video calls when visiting was restricted
- Wound care guidance from health professionals was not always followed
- Monitoring of people after falls did not always follow the provider's processes
- Staff did not always have the risk information needed to manage health conditions
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Food hygiene rating
Good
Food Standards Agency · inspected September 2025
What's nearby
- Set back from main road noise
- Ambulance station about 900 m away
- Fire station about 900 m away
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtAmple
- Bowling GreenSparse
- Playing FieldSparse
Local Amenities
- Pubs & BarsAmple
- Restaurants & CafesAmple
- Retail ShoppingAdequate
- SupermarketsAmple
- TakeawaysAmple
Local crime statistics
126 recorded crimes in the local area (April 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what West Sussex council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £984 |
| 2025 | £1,033 |
What West Sussex council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
New Elmcroft is backed by a local NHS health network. The nearest A&E is Worthing Hospital, 4.7 miles away. The local GP practice is ADUR HEALTH PARTNERSHIP, 0.7 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Shoreham-by-Sea
Local clubs, charities and support groups that help older residents stay active and connected.
Time to Talk Befriending
We overcome loneliness experienced by older people through befriending. We provide one to one befriending, group befriending, events, seasonal outreach and social prescribing in Brighton and Hove,…
Bounce Alzheimer's Therapy (Bat) UK
To promote for the benefit of the inhabitants of London and the surrounding area the provision of table tennis and other facilities for recreation or leisure.
Guild Care
Our aim is to deliver innovative and life-changing care services for older people and those living with dementia and to support children and young people affected by life limiting illnesses and…
Dementia Singing Experience, Sussex
We take structured and interactive singing, activity and craft sessions into community day care centres, Age UK or council run and dedicated care homes supporting those living with dementia and…
Carers Support West Sussex
To deliver high quality services to carers in West Sussex by provision of information and support.To develop good working relationships with all agencies to deliver services that address the needs…
East Sussex Brighton & Hove Crossroads - Caring for Carers Limited
The objectives of the Charity are to relieve the stresses experienced by Carers and Beneficiaries ('Carers' means any person or people involved in the provision of care for a person or people who…
Part of Shaw Healthcare
New Elmcroft is one of 50 homes run by Shaw Healthcare on AskBart. See how the group's homes are rated and where it operates.
More care homes near Shoreham-by-Sea
Information last reviewed October 2026.
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