Home care agency

New Dawn Healthcare - Unit 18 Blackheath Business Centre

Home care agency in Lewisham

New Dawn Healthcare - Unit 18 Blackheath Business Centre

Home care agency in Lewisham

CQC Requires improvement
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address78b Blackheath Hill, London, SE10 8BA

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About

New Dawn Healthcare is a home care agency based in London that delivers care and support in people's own homes. It supports older people aged 65 and over, as well as adults with physical disabilities, mental health needs and learning disabilities.

The Care Quality Commission rated New Dawn Healthcare as Requires Improvement in its 2022 report. The agency was rated Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 2 December 2022 · Last inspected 4 October 2022

Inspectors found that people and relatives felt staff had the skills they needed and were happy with their care. However, risks were not always assessed or planned for, and care plans and risk assessments sometimes lacked important information about people. Nutrition, hydration and medicines were not always managed safely, and the provider's quality assurance systems were not effective in monitoring care quality and safety.

Strengths noted
  • Staff had the skills needed for their roles, according to people and their relatives
  • People were reported to be happy with the care they received
  • Staff had access to appropriate protective equipment to help prevent infection
  • Recruitment procedures were robust and staff understood how to report safeguarding concerns
Areas to improve
  • Risks to people were not always assessed, and plans did not clearly set out how to reduce the risk of avoidable harm
  • Some care records were inaccurate or missing important information about people
  • People's nutritional and hydration needs were not always met, and medicines were not always given safely

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Specialist care

Learning disabilities
Mental health
Older people (65+)
Physical disabilities

What's nearby

GP surgery300 m
Hospital1.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpacePlentiful
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — New Dawn Healthcare - Unit 18 Blackheath Business Centre will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

New Dawn Healthcare - Unit 18 Blackheath Business Centre is backed by a local NHS health network. The nearest A&E is University Hospital Lewisham, 1.3 miles away. The local GP practice is PLUMBRIDGE MEDICAL CENTRE, 0.2 miles away, rated ‘Requires improvement’ by the CQC.

Nearest hospital · A&E
University Hospital Lewisham · 1.3 mi
Nearest GP · CQC Requires improvement
PLUMBRIDGE MEDICAL CENTRE · 0.2 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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