Naswell Care LTD

Home care agency in Gloucester, Gloucestershire

CQC Requires improvementDementia
NeighbourhoodCultural HubGreen SurroundingsWell ServedPeaceful Neighbourhood
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressUnit 2, Office 8, Morelands Trading Estate, Bristol Road, Gloucester, GL1 5RZ

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About

Naswell Care is a domiciliary care provider based in Gloucester, Gloucestershire. It delivers care and support to people in their own homes, including those with dementia, older people, younger adults, and people with physical disabilities, mental health needs, sensory impairment, learning disabilities, substance misuse, and eating disorders. The agency offers personal care, assistance with bathing and dressing, support with medication and health-related activities, help with domestic tasks, meal preparation, and social engagement including support to maintain contact with friends and family.

The Care Quality Commission rated Naswell Care as Requires Improvement in its 2023 report. The agency was rated Good for safety and caring, and Good for responsiveness to people's needs. Effective service delivery and leadership were identified as areas requiring improvement.

What inspectors found

CQC: Requires improvement

Report published 3 August 2023 · Last inspected 28 June 2023

Inspectors found that the three people supported by this supported living service receive care from a steady, caring team who know them well and tailor support to their individual wishes. Staff encourage people's choices and independence, and people's quality of life has improved since the last inspection. The report says the provider's systems for monitoring needs, incidents, records and governance are still being developed.

Strengths noted
  • Care and medicines plans are comprehensive, set out how staff should support each person, and include risk-reduction strategies that staff understand.
  • Staff were safely recruited and have received the training and support they need, and further staff development plans are in place.
  • People's communication needs have been assessed and are being supported.
  • The manager and provider value feedback from people, relatives, staff and other stakeholders, and staff and managers are up to date with current practice for people with a learning disability and autism.
Areas to improve
  • More time is needed for the provider's systems for monitoring people's needs, incidents, records and governance of the service to be fully developed and embedded.
  • The report says more information is needed on how routine health assessments are managed and how people's health needs are addressed as they get older.
  • The provider's policies need to be reviewed so that they reflect the service's actual practice.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery650 m
Hospital1.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkPlentiful
  • Tennis CourtAmple
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Naswell Care LTD will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Naswell Care LTD is backed by a local NHS health network. The nearest A&E is Gloucestershire Royal Hospital, 1.1 miles away. The local GP practice is PARTNERS IN HEALTH, PAVILION FAMILY DRS, 0.4 miles away.

Nearest hospital · A&E
Gloucestershire Royal Hospital · 1.1 mi
Nearest GP
PARTNERS IN HEALTH, PAVILION FAMILY DRS · 0.4 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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