Home care agency

My Homecare HCI Ltd

Home care agency in Ealing

My Homecare HCI Ltd

Home care agency in Ealing

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address12a Brentham Old Power Station, Western Avenue, London, W5 1HS

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About

My Homecare HCI Ltd is a home care agency based in London that delivers care and support in people's own homes. The agency supports older people aged 65 and over, younger adults under 65, and people with dementia, physical disabilities and learning disabilities. It was rated Good by the Care Quality Commission in 2021, with Good grades across all five key questions: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 2 July 2021 · Last inspected 15 June 2021

Inspectors found that staff often gave extra help beyond people's agreed care tasks, and that care staff and management worked closely together. During the pandemic the service was inventive in improving people's quality of life and reducing loneliness. People and their families gave positive feedback, saying staff understood their needs and responded to how they wanted to be supported.

Strengths noted
  • Staff regularly offered support that went beyond what was included in people's contracts.
  • A person-centred, creative approach during the pandemic improved people's wellbeing and eased loneliness.
  • Risks were assessed and reduced where reasonably practicable, incidents were recorded and acted on, and people said they felt safe.
  • Enough staff were deployed, visits were usually on time, and staff received induction, training and supervision and felt supported.
Areas to improve
  • The focused inspection was prompted by a safeguarding concern raised by the local authority about the care one person had received.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital2.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseAmple
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldAdequate

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesPlentiful
  • Retail ShoppingAdequate
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — My Homecare HCI Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

My Homecare HCI Ltd is backed by a local NHS health network. The nearest A&E is Ealing Hospital, 2.7 miles away. The local GP practice is BRUNSWICK SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Ealing Hospital · 2.7 mi
Nearest GP · CQC Good
BRUNSWICK SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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