Mrs O's Caring Hands Homecare Limited
Home care agency in Bedlington, Northumberland
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
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About
Mrs O's Caring Hands Homecare Limited is a home care agency based in Bedlington, Northumberland, providing care and support in people's own homes. It designs a tailored care package for each person it supports, aiming to help them live safely, well and with dignity at home for as long as is practical. Services include companionship, help with household tasks and respite care, and the agency says it can meet most care needs.
The agency supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and eating disorders. The Care Quality Commission rates it Good overall, with Good ratings for being safe, effective, caring, responsive and well-led.
What inspectors found
CQC: GoodReport published 7 October 2022 · Last inspected 1 September 2022
Inspectors found a domiciliary care service in Northumberland that is generally well regarded by the people who use it and their relatives, who praised staff for being caring, patient and consistent. People said they felt safe, that they usually saw the same familiar team, and that staff wore protective equipment. The service was rated good overall, having previously been rated requires improvement.
- Relatives described staff as caring and patient, and said they took time over people's needs
- People felt safe with the staff who supported them, and safeguarding measures were in place
- Most people and relatives said the service was well managed and organised
- People usually saw the same team of staff who knew their needs
- Records for people needing specialist feeding techniques and for certain medical equipment were not maintained well enough
- Several issues were found in how medicines were recorded, and a recommendation was made about medicines management
- A cyber-attack caused missed calls and some people did not always know who was coming to support them
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsAmple
- Play SpaceAdequate
- Golf CourseSparse
- Public ParkSparse
- Tennis CourtSparse
- Bowling GreenAdequate
- Playing FieldAmple
Local Amenities
- Pubs & BarsAdequate
- Restaurants & CafesSparse
- Retail ShoppingSparse
- SupermarketsAmple
- TakeawaysAmple
What home care costs
Estimated typical UK ranges — Mrs O's Caring Hands Homecare Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Mrs O's Caring Hands Homecare Limited is backed by a local NHS health network. The nearest A&E is Northumbria Specialist Emergency Care Hospital, 3.9 miles away. The local GP practice is BEDLINGTONSHIRE MED.GROUP, 0.4 miles away, rated ‘Outstanding’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
More home care agencies near Bedlington
Information last reviewed October 2026.
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