Moving Into a Care Home: A Checklist (2026)

A care home move can feel rushed, especially if it follows a hospital stay or a health crisis. Getting the paperwork, packing and first days right won't remove all the emotion from it, but it will make the transition smoother for the person moving and for you.
- Sort paperwork before moving day: lasting power of attorney, the care contract, funding arrangements and a medication list.
- Pack labelled essentials plus a few personal touches — a favourite chair, photos or a familiar blanket help a room feel like home fast.
- Give staff a one-page "about me" summary covering routines, likes, dislikes and anything that helps with communication.
- Visit often in the first week or two, then step back as a routine builds. Settling in usually takes a few weeks, sometimes longer.
- If things aren't going well after a fair trial, raise it with the home's manager and ask to review the care plan.
What should you sort out before moving day?
Most of the stress around a care home move comes from loose ends, not the move itself. Deal with these in advance where you can.
- Lasting power of attorney (LPA): if the person moving can no longer manage their own affairs or make care decisions, check whether an LPA for property and finance and/or health and welfare is in place, or needs registering. See GOV.UK — Lasting power of attorney.
- The care contract: read it before signing. It should set out fees, what's included, notice periods, and what happens if the person's needs (or funding) change.
- Funding: confirm whether the placement is self-funded, council-funded following a financial assessment, or being assessed for NHS Continuing Healthcare. Check current entitlement to Attendance Allowance and Pension Credit, and get independent guidance on care costs from MoneyHelper if the arrangements are unclear.
- The care needs assessment: if this hasn't happened yet, the local authority can carry one out — see GOV.UK — Apply for a care needs assessment.
- CQC rating and any recent inspection reports: check the home's current rating and read the detail behind it on CQC before the final decision, not after.
- GP and medication: arrange for the person's GP to be registered near the home if it's a distance from their old address, and get an up-to-date medication list from the current GP or pharmacist.
- Property and post: if the move is permanent, think about what happens to the person's home — redirecting post, informing utility providers, and telling the council for council tax purposes.
What should you pack for a care home move?
Label everything. In a shared setting, unlabelled clothes and belongings do go missing — it's one of the most common early frustrations families raise with staff.
Practical essentials
- Comfortable clothing, labelled with name (many homes can arrange this, or ask about laundry marking)
- Toiletries, and a written list of current medication, dosages and allergies
- Glasses, hearing aids (with spare batteries), and dentures, all labelled
- Walking aids or mobility equipment already in use
- Key documents: ID, NHS number, GP details, next of kin and emergency contacts, LPA documents if relevant
- A small amount of cash or a way to pay for personal items, hairdressing or trips, if the home doesn't handle this centrally
Personal touches
- Photos of family, pets or places that matter
- A favourite chair, cushion or blanket, if there's room
- Music, a radio, books, or materials for a hobby
- A bedside clock, a lamp, and anything that marks the room as theirs rather than a hotel room
How should you set up the room?
Do this together where possible, even if it's slow. Arranging the room is one of the few parts of the move the person can still control, and that matters.
- Put familiar objects where they'll be seen from the bed or favourite chair, not tucked in a drawer
- Keep the layout similar to their old bedroom if it helps with orientation, particularly for someone living with dementia
- Check call bells, lighting and any equipment work and are within reach
- Bring something with a distinct smell or texture from home — it can be more reassuring than photos for someone with memory difficulties
How do you help someone settle in during the first days?
Handing over good information is one of the most useful things a family can do. Staff who are new to someone can't read minds — they rely on you.
Write a one-page "about me"
Cover the basics: preferred name, daily routine, food likes and dislikes, sleep pattern, what upsets or reassures them, and any communication needs. For someone living with dementia, note their life history, work, family and interests — Alzheimer's Society and Dementia UK both have practical guidance on sharing this kind of information with care staff.
Visit, but let a routine form
Most families find frequent, short visits in the first week or two help, tapering off as the person settles into the home's rhythm. Constant visiting can occasionally slow settling in if it stops someone building relationships with staff and other residents — ask the home what they'd recommend for this particular person.
Expect ups and downs
Tearfulness, disorientation or asking to "go home" in the early weeks is common and doesn't necessarily mean the move is wrong. Keep in touch with the named staff member or key worker, and give it a fair length of time — usually a few weeks — before drawing conclusions.
| Stage | What to do |
|---|---|
| Before moving day | Confirm funding, sign the contract, check the CQC rating, register with a local GP, prepare the "about me" summary |
| Moving day | Bring labelled essentials and a few personal items, set up the room together, hand medication list and "about me" to staff, meet the key worker |
| First 1–2 weeks | Visit often, check in with staff about how meals, sleep and mood are going, flag anything that needs adjusting |
| First few months | Settle into a regular visiting rhythm, review the care plan, raise any concerns with the manager early |
What if someone doesn't settle well?
A poor first few days isn't unusual, but a poor first few weeks is worth acting on. Speak to the manager, ask for a care plan review, and be specific about what's not working — sleep, food, pain, loneliness or communication difficulties are the most common causes. If concerns aren't addressed, you can raise them formally with the home and, if needed, contact CQC, which regulates and inspects care homes in England. Age UK and Carers UK both offer support and advice lines for families navigating this.
This article covers England. Scotland, Wales and Northern Ireland have their own funding rules and regulators, so check the equivalent guidance for care homes in those nations.
Extra things to think about before the move
Families often find these points useful too.
- Visit more than one home. Compare several homes before choosing. Read reviews and, if you can, speak to current residents.
- Check the pet policy. Ask the home before the move whether it can take a pet. If it cannot, make other arrangements for the animal.
- Review legal documents. Around the time of the move, review or update the person's will and other legal documents.
- Bring medicines in their original packaging. Pack all current medicines this way, along with a medication schedule.
- Pack about two weeks of clothing. Choose comfortable, easy-to-wear items.
Frequently asked questions
How long does it take to settle into a care home?
Often a few weeks, sometimes longer. Ups and downs in the first fortnight are normal. If low mood or distress continues well beyond a few weeks, raise it with staff and ask for a care plan review.
Should I visit a lot at first, or give space?
Most families find frequent, short visits in the first week or two help, then settle into a regular routine as the person adjusts and builds relationships with staff and other residents. Ask the home what they'd suggest for this particular person.
What documents do I need before moving day?
The signed care contract, proof of any lasting power of attorney, an up-to-date medication list, GP details, and confirmation of how the placement is being funded — self-funded, council-funded, or under assessment for NHS Continuing Healthcare.
What shouldn't I bring to a care home?
Check with the home first about large furniture, certain electrical items (for fire safety reasons), and valuables — most homes advise against bringing anything irreplaceable, as belongings can occasionally go missing in a shared setting.
How do I help a person with dementia settle in?
Keep the room layout similar to what they're used to, bring familiar objects and photos, and give staff a life-history summary covering their past, interests and routines. Alzheimer's Society and Dementia UK have guidance written specifically for this.
Who do I contact if I'm unhappy with how the move went?
Start with the care home's manager and ask for a care plan review. If concerns aren't resolved, you can make a formal complaint to the home and, if necessary, raise it with CQC, the regulator for care homes in England.
Find residential care homes
- Residential care homes in Greater London (230)
- Residential care homes in Hampshire (126)
- Residential care homes in Essex (124)
- Residential care homes in West Yorkshire (120)
- Residential care homes in Lancashire (117)
More in Choosing a care home guides
Sources
- GOV.UK — Lasting power of attorney (gov.uk)
- Attendance Allowance (gov.uk)
- Pension Credit (gov.uk)
- MoneyHelper (moneyhelper.org.uk)
- GOV.UK — Apply for a care needs assessment (gov.uk)
- cqc.org.uk (cqc.org.uk)
- Alzheimer's Society (alzheimers.org.uk)
- Dementia UK (dementiauk.org)
Further reading
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