Welltower

Mountbatten Grange

Care home in Windsor, Windsor and Maidenhead

Operated by Care UK

CQC Good72 beds
AddressHelston Lane, Windsor, SL4 5GG
Beds72

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About

Mountbatten Grange is a 72-bed care home in Windsor, Berkshire, operated by Welltower. The home is rated Good by the Care Quality Commission, with Good ratings across all five key questions: Safe, Effective, Caring, Responsive and Well-led (CQC report 2019).

The home provides care for older adults requiring residential and nursing support in the South East of England.

What inspectors found

CQC: Good

Report published 18 December 2019 · Last inspected 30 October 2019

Inspectors found that people and relatives felt the home was safe, with safeguarding systems in place and enough skilled staff. Feedback on everyday care was mostly positive, though one person said care sometimes lacked warmth and varied between staff. The environment was described as homely and well adapted, with dementia-friendly features and a range of activities.

Strengths noted
  • Medicines were managed as prescribed, and the storage room was well organised.
  • Staff understood safeguarding and whistleblowing procedures, and people's choice and control were supported.
  • Meals were described as varied and of good quality, and they had improved over time.
  • The registered manager was praised for leadership, and the service used feedback from people and relatives to make improvements.
Areas to improve
  • Some people reported delays in staff responding to call bells. The registered manager took action and put monitoring in place.
  • The service relied on agency staff, though the report notes that agency use reduced over time.
  • One instance of staff not respecting a person's privacy was identified and addressed immediately after inspectors raised it.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Food hygiene rating

Very good

Food Standards Agency · inspected April 2026

What's nearby

GP surgery500 m
A&E: Wexham Park Hospital4.1 miles
Pub or bar350 m
  • Near a main road
  • Ambulance station about 250 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtPlentiful
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAmple

Local crime statistics

121 recorded crimes in the local area (April 2026)

Top categories:

Violent crime43%
Vehicle crime11%
Public order7%
Anti-social behaviour7%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Windsor and Maidenhead council pays.

Care fee trajectory

Indicative weekly fee by year, against what Windsor and Maidenhead pays care homes.
YearCouncil rate (per week)
2024£1,144
2025£1,184

What Windsor and Maidenhead council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Mountbatten Grange is backed by a local NHS health network. The nearest A&E is Wexham Park Hospital, 4.1 miles away. The local GP practice is CLARENCE MEDICAL CENTRE, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Wexham Park Hospital · 4.1 mi
Nearest GP · CQC Good
CLARENCE MEDICAL CENTRE · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Windsor

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern Windsor

The charity promotes the relief and well being of elderly people in and around Dedworth, Windsor in the county of Berkshire.

0.3 miles away · Source: Charity Commission (1177688)
Charity

Slough Crossroads Caring for Carers

Crossroads Care Slough is a charity which provides care and care-related services for people in Slough and their carers. We have been working in Slough for 21 years and are proud of our reputation…

3.4 miles away · Source: Charity Commission (1093472)
Charity

Alzheimers Dementia Support

The charitable purposes of the Company are to provide a wide varied range of Services to support, Guide, inform, stimulate and comfort People living with Dementia, their Carers and families within…

4.4 miles away · Source: Charity Commission (1143867)
Charity

Ascot District Day Centre Trust

The Ascot District Day Centre provides a place to which the elderly of the district may spend the day (10.00 to 15.30) partaking of the various activities on offer and receive a healthy lunch as…

5.4 miles away · Source: Charity Commission (269845)
Charity

Cameo

CAMEO provides respite for the carers of people with dementia in the Borough of Spelthorne. It does this by providing, at its day centres, a weekly programme of activities for sufferers of dementia.

6.3 miles away · Source: Charity Commission (1053528)
Charity

Wye Valley Volunteers Incorporating Good Neighbours

Provides services to those in need including a community transport scheme, home visiting, lunch club and coffee mornings for the elderly. The WVV Community Minibus facilitates several of these…

7.6 miles away · Source: Charity Commission (1022601)

Part of Care UK

Mountbatten Grange is one of 165 homes run by Care UK on AskBart. See how the group's homes are rated and where it operates.

See all 165 Care UK listings →

Information last reviewed October 2026.

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