Mosaic 1898 LTD

Home care agency in Leicester, Leicestershire

CQC Requires improvementDementia
NeighbourhoodCultural HubWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address2 Oak Spinney Park Ratby Lane, Leicester Forest East, Leicester, LE3 3AW

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About

Mosaic 1898 LTD is a home care agency based in Leicester, East Midlands, that provides care and support in people's own homes. The organisation describes itself as a charity working with disabled people and those who support them, and it offers services for both adults and children. Its listed care focus is dementia, and it supports older people, younger adults, people with physical disabilities, mental health needs, sensory impairments and learning disabilities.

The Care Quality Commission rates the agency overall as Requires Improvement, based on a report published in 2019. Its key questions are rated Good for Caring and Responsive, and Requires Improvement for Safe, Effective and Well-led.

What inspectors found

CQC: Requires improvement

Report published 19 December 2019 · Last inspected 13 November 2019

Inspectors found that the 10 people receiving personal care in their own homes from this service felt secure with the staff who supported them. Staff were described as warm and caring, treating people with dignity and building positive relationships, and they were said to feel supported in their roles. The report also identified gaps in record-keeping and oversight that affected the rating.

Strengths noted
  • People reported feeling safe with staff, and the service had protocols in place to limit the risk of infection.
  • Staff were kind and compassionate, and inspectors saw them treat people with dignity and respect.
  • Support was tailored to each person's needs and aimed at their overall wellbeing and independence.
  • Staff helped people with nutrition and access to health care, and worked well with other professionals during transitions.
Areas to improve
  • Recruitment checks were not always thorough enough to confirm that new staff were suitable to work with people.
  • Risk assessments were incomplete, lacking information on known risks and guidance on how staff could reduce them, and incident records and pre-admission assessments were not kept robustly.
  • Care plans did not show that the Mental Capacity Act had been considered, and issues raised at the previous inspection had not been addressed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

Facilities

Wheelchair Access

What's nearby

GP surgery0.8 miles
Hospital3.0 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpacePlentiful
  • Golf CourseSparse
  • Public ParkAmple
  • Tennis CourtSparse
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsSparse
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Mosaic 1898 LTD will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Mosaic 1898 LTD is backed by a local NHS health network. The nearest A&E is Leicester Royal Infirmary, 3 miles away. The local GP practice is OAKMEADOW SURGERY (GJ INGRAMS), 0.8 miles away.

Nearest hospital · A&E
Leicester Royal Infirmary · 3 mi
Nearest GP
OAKMEADOW SURGERY (GJ INGRAMS) · 0.8 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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