Home care agency

Mobile Care

Home care agency in Hereford, Herefordshire, County of

Mobile Care

Home care agency in Hereford, Herefordshire, County of

CQC GoodDementia
AddressMortimer House, Holmer Road, Hereford, HR4 9TA

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About

Mobile Care is a home care agency based in Hereford, Herefordshire, providing care and support delivered in people's own homes. The agency supports older people, younger adults and people living with dementia, physical disabilities, mental health conditions and substance misuse issues.

Mobile Care was rated Good by the Care Quality Commission in 2019, achieving Good grades across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 26 March 2019 · Last inspected 11 March 2019

Inspectors found that people receiving care at home felt supported by staff who understood their needs and met them consistently. Care was planned with people, who said they were consulted and listened to, and the service worked with health professionals and families. The report describes a caring, professional approach from management and staff.

Strengths noted
  • People said staff understood their needs and met them consistently, and staffing levels were reviewed to keep care flexible and responsive.
  • Care plans were built around the person and set out the support each person needed, with people involved in planning.
  • Safeguarding concerns, accidents and incidents were recorded and acted on, and management worked well with the local authority.
  • Management and staff were described as polite, reliable, caring and professional, and compliments reflected improvements in people's lives.
Areas to improve
  • Feedback about the punctuality of calls was mixed, and inspectors made a recommendation about this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Mental health
Older people (65+)
Physical disabilities
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital0.9 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAdequate
  • Golf CourseAdequate
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenAdequate
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsPlentiful
  • Restaurants & CafesPlentiful
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Mobile Care will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Mobile Care is backed by a local NHS health network. The nearest A&E is The County Hospital, Hereford, 0.9 miles away. The local GP practice is HEREFORD MEDICAL GROUP, 0.6 miles away.

Nearest hospital · A&E
The County Hospital, Hereford · 0.9 mi
Nearest GP
HEREFORD MEDICAL GROUP · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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