Care home

Milliner House

Care home in Luton

Welltower

Milliner House

Care home in Luton

Operated by HC-One

CQC Good40 beds
NeighbourhoodCultural HubGreen SurroundingsWell Served
What do these badges mean?
  • Cultural Hub — An excellent range of libraries, museums, galleries, theatres and community venues within easy reach (OpenStreetMap).
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address23-29 Marsh Road, Luton, LU3 2QF
Beds40

Do you run Milliner House? Manage this listing free.

About

Milliner House is a 40-bed care home in Luton, Bedfordshire, operated by Welltower. The home is rated Good by the Care Quality Commission, with all five key questions — Safe, Effective, Caring, Responsive and Well-led — also rated Good in the 2023 inspection report.

What inspectors found

CQC: Good

Report published 7 September 2023 · Last inspected 16 August 2023

Inspectors found that people in this residential home felt safe, and that staff were trained in safeguarding and medicines handling. Staff were well supervised and understood their roles, and people were supported to make their own choices, with the least restriction needed. The report describes a well-managed service that was rated good overall.

Strengths noted
  • People told inspectors they felt safe with the staff who support them.
  • Staff were trained in safeguarding and knew how to report concerns, and medicines were managed safely by staff trained to give them.
  • Incidents and accidents were recorded and handled appropriately, with lessons drawn from them.
  • People and staff felt the service was well run and were confident raising concerns, and quality checks led to prompt action where needed.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

What's nearby

GP surgery150 m
A&E: Luton and Dunstable Hospital1.2 miles
Pub or bar350 m
  • Near a main road
  • Near a railway line

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website. Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAmple
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtLimited
  • Bowling GreenAdequate
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAdequate
  • Retail ShoppingPlentiful
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Local crime statistics

908 recorded crimes in the local area (April 2026)

Top categories:

Violent crime35%
Anti-social behaviour13%
Other theft8%
Shoplifting8%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Luton council pays.

Care fee trajectory

Indicative weekly fee by year, against what Luton pays care homes.
YearCouncil rate (per week)
2024£823
2025£865

What Luton council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Milliner House is backed by a local NHS health network. The nearest A&E is Luton and Dunstable Hospital, 1.2 miles away. The local GP practice is GARDENIA PRACTICE, 0.1 miles away.

Nearest hospital · A&E
Luton and Dunstable Hospital · 1.2 mi
Nearest GP
GARDENIA PRACTICE · 0.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Luton

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Age Concern, Luton

Age Concern Luton provides a wide range of services to meet the different needs of older people and their carers in Luton. This includes home support, gardening service, a visiting scheme,…

0.5 miles away · Source: Charity Commission (200463)
Charity

Khidmat

Khidmat runs services for older people and carers mainly from Pakistani/Kashmiri communities. We run Wellbeing clubs for older people and provide information, advice and advocacy. We also have…

1.3 miles away · Source: Charity Commission (1158330)
Charity

Harpenden Connect

Harpenden Connect is the charity set up to run a new volunteer operated hail and ride Harpenden Hopper community bus service, serving areas of the town with little or no commercial bus services. A…

5.2 miles away · Source: Charity Commission (1172748)
Charity

The University of the Third Age ( Dunstable )

The advancement of education and in particular the education of older people and those retired from full time work by all means including associated activities conducive to learning and personal…

6.4 miles away · Source: Charity Commission (1079444)

Part of HC-One

Milliner House is one of 247 homes run by HC-One on AskBart. See how the group's homes are rated and where it operates.

See all 247 HC-One listings →

Information last reviewed October 2026.

Reviews from families

No reviews yet. If someone close to you lives or lived at Milliner House, your experience helps other families.

    Write a review
    Your rating

    Your review will appear on AskBart once we've read it. Only your first name and relationship are shown.

    Make an enquiry

    Your enquiry goes to Milliner House so they can get back to you. Bart, our AI assistant, also answers by email and passes anything he can't answer to our team. We don't share your details with anyone else.

    Free, independent help

    Talk to an adviser

    Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.

    We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.

    Do you run Milliner House?

    This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.