Care home
Mill House & Cottages
Residential care home in Fakenham, Norfolk
Prime Life Limited
Mill House & Cottages
Residential care home in Fakenham, Norfolk
Operated by Prime Life
What do these badges mean?
- High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
Do you run Mill House & Cottages? Manage this listing free.
About
Mill House & Cottages, operated by Prime Life Limited, is a 44-bed residential care home in Fakenham, Norfolk, providing care for older people and younger adults with dementia and mental health support needs. The home is rated Good by the Care Quality Commission across all key questions: Safe, Effective, Caring, Responsive and Well-led (2021).
The home supports residents aged 65 and over, as well as younger adults, with specialist dementia care as part of its residential provision.
What inspectors found
CQC: GoodReport published 22 April 2021 · Last inspected 17 March 2021
Inspectors found that staff were kind, caring and respectful, and that people had positive relationships with them. Mealtimes were well supported, with people offered choice and suitable aids, and people spoke positively about the meals. Care plans were personalised and reviewed regularly, and the manager was described as visible and hands-on, with staff motivated and working well as a team.
- Medicines are managed more safely, with care plans for covert and as-needed medicines reviewed so people receive them in a personalised way.
- Mealtimes are well supported, with staff offering choice and suitable aids, and people speaking positively about the meals.
- Staff are kind, caring and respectful, and care plans and risk assessments are personalised and regularly reviewed.
- The manager provides hands-on leadership, and staff are motivated and work well together.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
- Set back from main road noise
Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured).
What’s in the area
Outdoor Spaces
- AllotmentsLimited
- Play SpaceLimited
- Golf CourseLimited
- Public ParkLimited
- Tennis CourtLimited
- Bowling GreenSparse
- Playing FieldLimited
Local Amenities
- Pubs & BarsLimited
- Restaurants & CafesLimited
- Retail ShoppingLimited
- SupermarketsLimited
- TakeawaysLimited
Local crime statistics
76 recorded crimes in the local area (July 2026)
Top categories:
Source: data.police.uk · within 1 mile
Fees and funding
| Care type | Weekly fee | Source |
|---|---|---|
| Residential care | Fees on request | — |
| Dementia care | Fees on request | — |
- Funding accepted
- Not stated
Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Norfolk council pays.
Care fee trajectory
| Year | Council rate (per week) |
|---|---|
| 2024 | £980 |
| 2025 | £1,015 |
What Norfolk council pays care homes, and whether it will help with fees
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Mill House & Cottages is backed by a local NHS health network. The nearest A&E is Norfolk and Norwich University Hospital, 17.7 miles away. The local GP practice is ELMHAM SURGERY, 3.2 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Community & connection in Fakenham
Local clubs, charities and support groups that help older residents stay active and connected.
Age Concern Fakenham Area Minibus Service
To provide transport for the elderly and disabled in Fakenham and surrounding villages.shopping, doctors, clinics, outings, this is a door to door service. With a helper on each bus to assist with…
Part of Prime Life
Mill House & Cottages is one of 48 homes run by Prime Life on AskBart. See how the group's homes are rated and where it operates.
More care homes near Fakenham
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Mill House & Cottages, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with care home fees or funding? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Mill House & Cottages?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.