Home care agency

Median Wellness Ltd

Home care agency in Milton Keynes, West Northamptonshire

Median Wellness Ltd

Home care agency in Milton Keynes, West Northamptonshire

CQC Requires improvementDementia
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address10 Falcon Drive, Old Stratford, Milton Keynes, MK19 6DJ

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About

Median Wellness Ltd is a home care agency based in Milton Keynes, Buckinghamshire, providing care and support in people's own homes. Its work centres on dementia, and it also supports older people, younger adults under 65, people with mental health needs and people with learning disabilities. The agency says it combines staff training with experienced carers to help the people it supports work towards their personal goals. It describes building a tailored care plan around each person's needs and budget, developed together with them.

The Care Quality Commission rated the agency Requires Improvement overall in its 2023 report. It was graded Good for Caring, and Requires Improvement for Safe, Effective, Responsive and Well-led.

What inspectors found

CQC: Requires improvement

Report published 14 June 2023 · Last inspected 19 May 2023

Inspectors found that the service supports two older people in their own homes, with staff who are described as kind, caring and respectful of privacy and dignity. Medicines were given safely, although the paperwork around them was not always complete. Staffing matched assessed needs, staff were well supervised, and the complaints system worked well.

Strengths noted
  • Staff were kind and caring and respected people's privacy and dignity
  • Medicines were administered safely
  • Recruitment checks were carried out before staff started work
  • Staff were well supervised and felt confident in their roles
Areas to improve
  • Risk assessments were not always in place, and risks staff had identified were not always written down
  • Care plans did not always give enough detail on people's likes, dislikes and preferences
  • Records such as risk assessments, person-centred planning and mental capacity documentation were not always complete

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Younger adults (under 65)

What's nearby

GP surgery0.9 miles
Hospital6.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAmple
  • Play SpaceAdequate
  • Golf CourseLimited
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAdequate
  • Retail ShoppingAdequate
  • SupermarketsLimited
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Median Wellness Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Median Wellness Ltd is backed by a local NHS health network. The nearest A&E is Milton Keynes Hospital, 6.2 miles away. The local GP practice is WATLING STREET PRACTICE, 0.9 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Milton Keynes Hospital · 6.2 mi
Nearest GP · CQC Good
WATLING STREET PRACTICE · 0.9 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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