Home care agency
Medacs Healthcare - London
Home care agency in Lewisham
HCRG
Medacs Healthcare - London
Home care agency in Lewisham
Operated by HCRG Care Group
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Do you run Medacs Healthcare - London? Manage this listing free.
About
Medacs Healthcare – London is a home care agency that delivers care and support in people's own homes. Based in London, the agency supports older people aged 65 and over, younger adults, and people living with dementia, physical disabilities, mental health conditions, sensory impairment and learning disabilities.
The Care Quality Commission inspected Medacs Healthcare – London and rated it Requires Improvement in 2020. The agency was rated Good for Effective, Caring and Responsive care, and Requires Improvement for Safe and Well-led.
What inspectors found
CQC: Requires improvementReport published 12 March 2020 · Last inspected 4 December 2019
Inspectors found that people receiving care at home generally felt safe, and that staff supported their choices and independence. Staff were described as warm and respectful, and people were more consistently supported by the same workers, which helped them build good relationships. The provider has made clear improvements since the last inspection, but communication between care and office staff and the timing of visits still need attention.
- People said they felt safe, and individual risk plans were tailored to each person.
- Staffing levels were sufficient to cover all visits, and recruitment checks helped ensure suitable staff were employed.
- Staff were considerate and promoted people's dignity and independence.
- People were satisfied with how their complaints were handled after the provider improved its procedures.
- Some risk plans did not consider how connected health needs might increase risk.
- Visits were not always punctual, and improvements were required.
- People said communication between care staff and office staff was not always good.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsPlentiful
- Play SpacePlentiful
- Golf CourseLimited
- Public ParkPlentiful
- Tennis CourtPlentiful
- Bowling GreenAmple
- Playing FieldAdequate
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
What home care costs
Estimated typical UK ranges — Medacs Healthcare - London will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Medacs Healthcare - London is backed by a local NHS health network. The nearest A&E is University Hospital Lewisham, 0.8 miles away. The local GP practice is TRIANGLE GROUP PRACTICE LIMITED, 0.4 miles away, rated ‘Requires improvement’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of HCRG Care Group
Medacs Healthcare - London is one of 15 services run by HCRG Care Group on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Lewisham
Information last reviewed October 2026.
Reviews from families
No reviews yet. If someone close to you lives or lived at Medacs Healthcare - London, your experience helps other families.
Write a review
Make an enquiry
Free, independent help
Talk to an adviser
Not sure where to start with home care? Ask Bart, our AI assistant, answers questions about funding, care types and what to look for straight away. For anything you’d rather talk through, leave your number and a person from AskBart calls you back within one working day.
We don’t sell your details or take commission from homes, so the advice is the same whichever home you choose.
Do you run Medacs Healthcare - London?
This profile is built from the public CQC register and independent data. Claim it — free — to add a description, fees, vacancies and photos. Spotted something wrong? Let us know and we’ll fix it.