Maylands care home, Whitstable

Maylands

Residential care home in Whitstable, Kent

CQC Requires improvement18 bedsDementiaResidential
NeighbourhoodWell Served
What do these badges mean?
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressGrosvenor Road, Whitstable, CT5 4NN
Beds18

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About

Maylands is a home in Whitstable, Kent, registered for 18 beds. It supports adults with learning disabilities and dementia, and provides palliative and end of life care. Rooms are en suite and can be personalised, and the building is light and spacious with a domestic feel. Staff are on duty around the clock and are trained to work with people who have learning disabilities. Residents are encouraged to make their own decisions, and the home arranges daily activities and outings tailored to individuals, such as shows and theme parks.

The Care Quality Commission rates the home Requires Improvement overall, in a report published in 2021. Its key questions are graded Good for effective, caring and responsive care, and Requires Improvement for safe care and well-led.

What inspectors found

CQC: Requires improvement

Report published 30 November 2021 · Last inspected 13 October 2021

Inspectors found that people at Maylands felt happy and safe, and that staff were kind, caring and respectful toward the people they support. Staff were described as well supported, people were helped to eat and drink enough, and feedback from people, relatives and professionals was positive. The report also says that medicines were not always managed safely, that some health-condition guidance for staff was missing, and that oversight of accidents and incidents needed to be stronger.

Strengths noted
  • People and their relatives said they were happy and safe living at the home
  • Staff were observed to be kind and caring, with a clear mutual respect between people and staff
  • Systems were in place to protect people from abuse, with enough staff and an adapted environment that helped people stay safe
  • The home was clean and the risk of infection had been managed well, and people were supported to stay as independent as possible
Areas to improve
  • Medicines were not always managed safely
  • Guidance for staff was not always in place for people's health conditions when they became unwell
  • Accident and incident records were not reviewed robustly, and information was not checked for wider trends and patterns

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia
Residential

Specialist care

Dementia
Learning disabilities
Younger adults (under 65)

Facilities

Activities programme
En-suite rooms
Garden
Minibus / outings
Visitor parking

Food hygiene rating

Very good

Food Standards Agency · inspected March 2025

What's nearby

GP surgery0.7 miles
Hospital15.0 miles
Pub or bar400 m
  • Set back from main road noise
  • Fire station about 100 m away

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). Locations © OpenStreetMap contributors.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseSparse
  • Public ParkAdequate
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAmple
  • Restaurants & CafesAmple
  • Retail ShoppingPlentiful
  • SupermarketsAmple
  • TakeawaysAdequate

Local crime statistics

107 recorded crimes in the local area (April 2026)

Top categories:

Violent crime29%
Anti-social behaviour21%
Criminal damage & arson19%
Other theft11%

Source: data.police.uk · within 1 mile

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Kent council pays.

Care fee trajectory

Indicative weekly fee by year, against what Kent pays care homes.
YearCouncil rate (per week)
2024£1,063
2025£1,187

What Kent council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Maylands is backed by a local NHS health network. The nearest A&E is William Harvey Hospital (Ashford), 15 miles away. The local GP practice is WHITSTABLE MEDICAL PRACTICE, 0.7 miles away, rated ‘Outstanding’ by the CQC.

Nearest hospital · A&E
William Harvey Hospital (Ashford) · 15 mi
Nearest GP · CQC Outstanding
WHITSTABLE MEDICAL PRACTICE · 0.7 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Whitstable

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Carers' Support East Kent

We will be the main contact for Carers' in East Kent, providing emotional support, information advice and guidance, training, advocacy and forums. We will work to promote the needs of Carers to…

0.1 miles away · Source: Charity Commission (1136904)
Charity

Keep Talking Services

The provision of telephone befriending to sufferers of loneliness and or ill health.

4.5 miles away · Source: Charity Commission (1200275)
Charity

Age Concern (Herne Bay)

DAY SERVICES FOR OLDER PEOPLE/LAUNDRY/BATHING/VISITING SERVICE/INFORMATION & ADVICE/HOME HELP SERVICE/TOE NAIL CUTTING SERVICE/ACTIVITIES/CARER SUPPORT SERVICE/hot meals delivery/Personal…

5.3 miles away · Source: Charity Commission (1047605)
Charity

Age UK Canterbury

6.3 miles away · Source: Charity Commission (1094385)
Charity

Age UK Faversham and Sittingbourne

The charity provides a range of services to support older people including:Wellbeing activities, Physical activity opportunities, Social day centres, Information advice & guidance, community…

6.5 miles away · Source: Charity Commission (1152234)

Information last reviewed October 2026.

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