Mathalie Care Services Limited

Home care agency in Harrow

CQC GoodDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address111 (Suite) 14 Havelock Place, Harrow, HA1 1LJ

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About

Mathalie Care Services Limited is a home care agency based in Harrow, London. It provides domiciliary care and support so that people can continue to live independently in their own homes. Its care focus is dementia, and the agency is registered to support a wide range of people, including older people, younger adults, people with physical disabilities, mental health needs, sensory impairment, learning disabilities and substance misuse.

The Care Quality Commission rates the agency Good overall, with Good ratings for the Safe, Effective, Caring and Responsive key questions. The Well-led key question is rated Requires Improvement. The most recent report was published in 2024.

What inspectors found

CQC: Good

Report published 7 March 2024 · Last inspected 26 January 2024

Inspectors looked at Mathalie Care Services Limited, a domiciliary care agency supporting three adults with personal care in their own homes. Relatives said staff were respectful and professional, and that people were supported to make choices and keep as much control as possible. Care plans, risk assessments and staff guidance had been reviewed and updated, and medicines records showed administration was handled appropriately.

Strengths noted
  • Staff received the training and supervision they needed for their roles.
  • Relatives described staff as respectful and professional, and said people had maximum choice and control over their lives.
  • Medicines procedures were improved and the records reviewed showed medicines were given and recorded correctly.
  • Relatives and staff spoke positively about how the service is managed, and said information arrived in good time.
Areas to improve
  • The registered manager said quality assurance records would in future be kept on a newly introduced electronic monitoring system.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery500 m
Hospital0.7 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsPlentiful
  • Play SpaceAdequate
  • Golf CourseAmple
  • Public ParkAdequate
  • Tennis CourtPlentiful
  • Bowling GreenAmple
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesPlentiful
  • Retail ShoppingAmple
  • SupermarketsPlentiful
  • TakeawaysPlentiful

Gallery

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Mathalie Care Services Limited will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Mathalie Care Services Limited is backed by a local NHS health network. The nearest A&E is Northwick Park Hospital, 0.7 miles away. The local GP practice is HEADSTONE ROAD SURGERY, 0.3 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Northwick Park Hospital · 0.7 mi
Nearest GP · CQC Good
HEADSTONE ROAD SURGERY · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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