Home care agency

Match Options

Home care agency in Slough

Match Options

Home care agency in Slough

CQC Requires improvementDementia
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
Address246 Trelawney Avenue, Slough, SL3 7UD

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About

Match Options is a home care agency based in Slough, Berkshire, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, sensory impairment, learning disabilities and eating disorders.

Match Options was rated Requires Improvement by the Care Quality Commission in 2019. The inspection found the agency's Safe and Effective key questions rated Requires Improvement, while Caring, Responsive and Well-led were rated Good.

What inspectors found

CQC: Requires improvement

Report published 14 October 2019 · Last inspected 10 September 2019

Inspectors described staff as caring and kind, encouraging people to take part in their own care and supporting them in the ways they preferred, with care plans detailing individual routines. The service was rated Requires Improvement, mainly because medicines recording and risk plans were not always adequate and policies did not fully support people's choice and control. Inspectors found the service well led, with the manager seeking feedback and quality checks in place.

Strengths noted
  • Medicines were given safely in practice, and risks to the person supported were identified and recorded.
  • Sufficient staff were employed and safe recruitment checks were carried out.
  • Staff could attend relevant training and received supervision to monitor their practice.
  • Care plans were detailed about preferred routines, and people were supported to attend activities of their choosing.
Areas to improve
  • The recording of medicines was not always appropriate.
  • Risk management plans did not always contain enough detail to manage risks safely.
  • Policies and systems did not fully support people's choice, control and least restrictive care, and inspectors made a recommendation for the provider to address this.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Eating disorders
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery950 m
Hospital2.2 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceAmple
  • Golf CourseAdequate
  • Public ParkAmple
  • Tennis CourtAdequate
  • Bowling GreenLimited
  • Playing FieldPlentiful

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAdequate

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Match Options will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Match Options is backed by a local NHS health network. The nearest A&E is Wexham Park Hospital, 2.2 miles away. The local GP practice is THE ORCHARD SURGERY, 0.6 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Wexham Park Hospital · 2.2 mi
Nearest GP · CQC Good
THE ORCHARD SURGERY · 0.6 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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