Home care agency

Majesty Healthcare Ltd

Home care agency in Richmond, North Yorkshire

Majesty Healthcare Ltd

Home care agency in Richmond, North Yorkshire

CQC Requires improvementDementia
NeighbourhoodHigh Retirement CommunityPeaceful Neighbourhood
What do these badges mean?
  • High Retirement Community — An above-average share of residents are aged 65 and over (ONS Census) — often a sign of established later-life communities and services.
  • Peaceful Neighbourhood — Among the lowest for recorded anti-social behaviour and public disorder of comparable areas (police-recorded crime).
AddressAbbey View Cottages, 5 Abbey View, Easby Abbey, Richmond, DL10 7EU

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About

Majesty Healthcare Ltd is a home care agency based in Richmond, North Yorkshire, providing care and support to people in their own homes. The agency supports older people aged 65 and over, younger adults, and people with dementia, physical disabilities, mental health conditions, learning disabilities and substance misuse.

The Care Quality Commission inspected Majesty Healthcare Ltd in 2019 and rated it as Requires Improvement. All five key questions — Safe, Effective, Caring, Responsive and Well-led — were also rated as Requires Improvement.

What inspectors found

CQC: Requires improvement

Report published 15 April 2019 · Last inspected 22 February 2019

The service supports two people with personal care in their own homes. Inspectors found the registered manager focused on tailoring care to each person, and people said they liked the manager, though some felt the service was not always as dependable as they would like. Management systems were still not fully in place, and the report says the manager could not show enough control to consistently protect people and support their wellbeing.

Strengths noted
  • The registered manager was described as committed to tailoring care to each person's needs.
  • People said they liked the registered manager.
  • The manager's own hands-on care hours partly reduced the risks to people using the service.
  • The new owner updated the organisation's website and told CQC of their plans to take on the role of nominated individual and registered manager.
Areas to improve
  • Management systems were not yet fully established or working effectively, and the manager could not show consistent control over safeguarding and wellbeing.
  • People did not always receive a reliable service, and the transfer of ownership left some people without care at very short notice, creating a potential risk of harm.
  • CQC was not notified of significant events as required, and the new owner was not displaying the service's rating as the law requires.

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Mental health
Older people (65+)
Physical disabilities
Substance misuse
Younger adults (under 65)

What's nearby

GP surgery1.1 miles
Hospital11.1 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceAdequate
  • Golf CourseSparse
  • Public ParkSparse
  • Tennis CourtAdequate
  • Bowling GreenSparse
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsAdequate
  • Restaurants & CafesAdequate
  • Retail ShoppingAmple
  • SupermarketsAdequate
  • TakeawaysSparse

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Majesty Healthcare Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Majesty Healthcare Ltd is backed by a local NHS health network. The nearest A&E is Darlington Memorial Hospital, 11.1 miles away. The local GP practice is THE FRIARY SURGERY, 1.1 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Darlington Memorial Hospital · 11.1 mi
Nearest GP · CQC Good
THE FRIARY SURGERY · 1.1 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Information last reviewed October 2026.

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