Home care agency

Luna Care Services

Home care agency in Potters Bar, Hertfordshire

Luna Care Services

Home care agency in Potters Bar, Hertfordshire

Operated by Luna Care Services

CQC GoodDementia
Address44 Strafford Gate, Potters Bar, EN6 1PN

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About

Luna Care Services is a home care agency based in Potters Bar, Hertfordshire. It provides care and support to people in their own homes, with a particular focus on dementia. The agency supports older people, younger adults, and people with physical disabilities, sensory impairment and learning disabilities.

Luna Care Services was rated Good by the Care Quality Commission in 2021, receiving Good grades across all five key areas: Safe, Effective, Caring, Responsive and Well-led.

What inspectors found

CQC: Good

Report published 5 November 2021 · Last inspected 1 October 2021

Inspectors found that Luna Care Services, a domiciliary care service supporting around 11 people, mostly older adults and some living with dementia, had well-developed systems to keep people safe, including risk assessment and infection prevention. Staff were described as well trained, with enough staff to meet people's preferred times, and as knowing people well. The report describes an open, inclusive culture, respectful care that supports independence, and regular quality checks and feedback from people using the service.

Strengths noted
  • Risks are assessed and measures are put in place to reduce them
  • Staff are trained and receive regular training, and there are enough staff to meet people's preferred times
  • People are treated as individuals, with choice, control and respect for privacy and dignity
  • Quality monitoring and feedback processes are in place, and the service has received compliments

Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.

Care provided

Dementia

Specialist care

Dementia
Learning disabilities
Older people (65+)
Physical disabilities
Sensory impairment
Younger adults (under 65)

What's nearby

GP surgery800 m
Hospital3.3 miles

Straight-line distances.

What’s in the area

Outdoor Spaces

  • AllotmentsAdequate
  • Play SpaceSparse
  • Golf CourseLimited
  • Public ParkAdequate
  • Tennis CourtAmple
  • Bowling GreenSparse
  • Playing FieldAmple

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesAmple
  • Retail ShoppingSparse
  • SupermarketsAdequate
  • TakeawaysAmple

What home care costs

Hourly (visiting) care — typically £22–£30 per hour
Overnight (waking) care — typically £150–£220 per night
Live-in care — typically £1,100–£1,600 per week

Estimated typical UK ranges — Luna Care Services will give you a written quote after a free needs assessment. Check who pays with the funding calculator.

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Luna Care Services is backed by a local NHS health network. The nearest A&E is Barnet Hospital, 3.3 miles away. The local GP practice is PARKFIELD MEDICAL CENTRE, 0.5 miles away, rated ‘Good’ by the CQC.

Nearest hospital · A&E
Barnet Hospital · 3.3 mi
Nearest GP · CQC Good
PARKFIELD MEDICAL CENTRE · 0.5 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Part of Luna Care Services

Luna Care Services is one of 2 services run by Luna Care Services on AskBart. See how the group's services are rated and where it operates.

See all 2 Luna Care Services listings →

Information last reviewed October 2026.

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