Barchester Healthcare

Lotus Manor

Residential care home in Woking, Surrey

Operated by Barchester Healthcare

Not yet rated by CQC63 bedsDementiaResidential
NeighbourhoodGreen SurroundingsWell Served
What do these badges mean?
  • Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
  • Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
AddressSend Marsh Road, Send, Woking, GU23 7DJ
Beds63

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About

Lotus Manor is a 63-bed care home in Woking, Surrey, run by Barchester Healthcare. It provides residential, dementia and respite care. Its dedicated Memory Lane Community supports people living with dementia, using familiar items such as photographs in memory boxes to help residents recall the past. Adapted crockery, sensory gardens with low-risk walkways and activity kitchens support everyday tasks and enjoyment, and staff aim to build trusting relationships with residents' families and friends.

The home offers 24-hour care, along with daily activities, a range of therapeutic approaches and a social programme. Meals are prepared by the catering team using fresh, seasonal produce. Residential care is aimed at frail older people who need extra support but not specialist nursing or dementia care. According to the operator, staff are qualified and committed to treating each resident with respect, and they take time to learn each person's life story and routines.

Care provided

Dementia
Residential
Respite

Specialist care

Dementia

Facilities

Activities programme
Activity Room
Garden
Laundry service
Minibus / outings
Sensory room
Wi-Fi

Food hygiene rating

Very good

Food Standards Agency · inspected September 2025

What's nearby

GP surgery500 m
A&E: Royal Surrey County Hospital5.1 miles
  • Set back from main road noise

Straight-line distances. Road and rail noise from government strategic noise mapping (modelled, not measured). A&E departments from the NHS website.

What’s in the area

Outdoor Spaces

  • AllotmentsSparse
  • Play SpaceLimited
  • Golf CourseLimited
  • Public ParkSparse
  • Tennis CourtAmple
  • Bowling GreenLimited
  • Playing FieldSparse

Local Amenities

  • Pubs & BarsSparse
  • Restaurants & CafesSparse
  • Retail ShoppingLimited
  • SupermarketsSparse
  • TakeawaysLimited

Local crime statistics

280 recorded crimes in the local area (April 2026)

Top categories:

Violent crime38%
Anti-social behaviour20%
Shoplifting10%
Public order10%

Source: data.police.uk · within 1 mile

Gallery

Fees and funding

Care typeWeekly feeSource
Residential careFees on request—
Dementia careFees on request—
Respite (short stay)Fees on request—
Funding accepted
Not stated

Fees depend on the room and the care needed, so ask the home for a written quote. Check who pays with the funding calculator, or see what Surrey council pays.

Care fee trajectory

Indicative weekly fee by year, against what Surrey pays care homes.
YearCouncil rate (per week)
2024£930
2025£952

What Surrey council pays care homes, and whether it will help with fees

Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.

Local health safety net

Lotus Manor is backed by a local NHS health network. The nearest A&E is Royal Surrey County Hospital, 5.1 miles away. The local GP practice is VILLAGES MEDICAL CTR, 0.3 miles away.

Nearest hospital · A&E
Royal Surrey County Hospital · 5.1 mi
Nearest GP
VILLAGES MEDICAL CTR · 0.3 mi

Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.

Community & connection in Woking

Local clubs, charities and support groups that help older residents stay active and connected.

Charity

Runnymede Dementia Carers Support Group Cio

Dementia Carers Support Group was set up in Runnymede to look after and give respite to carers caring for sufferers of all forms of Dementia. The group runs two drop-in centres weekly and other…

3.6 miles away · Source: Charity Commission (1204233)
Charity

Chertsey & Addlestone Good Neighbours

We support residents living within our boundaries, which are Chertsey, Addlestone, Ottershaw, and Lyne. We can provide transport to medical appointments, local day centres and also assist with…

4.8 miles away · Source: Charity Commission (1199708)
Charity

The Orchard Dementia Centre

We provide day centre care for the those living with all forms of dementia; from early onset through to advanced stages. Activities and the environment are designed to provide stimulation to our…

6.0 miles away · Source: Charity Commission (1168801)
Charity

Spelthorne Dementia Support

Weekly Memory Cafe and carers cafe at Greeno Centre.A buddy support system for families.Coach trips for members and their carers, plus boat trips for wheelchair users.Musical evenings and…

6.1 miles away · Source: Charity Commission (1165346)
Charity

Ascot District Day Centre Trust

The Ascot District Day Centre provides a place to which the elderly of the district may spend the day (10.00 to 15.30) partaking of the various activities on offer and receive a healthy lunch as…

7.0 miles away · Source: Charity Commission (269845)
Charity

Camberley Alzheimer Cafe Cio

The Camberley Alzheimer Cafe CIO offers 2 services.1. Monthly cafe for people with dementia and their carers to socialise and learn about the emotional side of dementia. All is free to the public…

7.5 miles away · Source: Charity Commission (1164771)

Part of Barchester Healthcare

Lotus Manor is one of 240 homes run by Barchester Healthcare on AskBart. See how the group's homes are rated and where it operates.

See all 240 Barchester Healthcare listings →

Information last reviewed October 2026.

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