Lone Care Services Ltd
Home care agency in Croydon
Operated by Lone Care Services
What do these badges mean?
- Green Surroundings — Excellent access to parks, playing fields and other green space nearby (OpenStreetMap).
- Well Served — Excellent everyday amenities nearby — shops, supermarkets, pharmacies, banks, post offices, cafés and places to eat (OpenStreetMap).
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About
Lone Care Services Ltd is a home care agency based in Croydon, south London, providing care and support in people's own homes. Its care focus is dementia, and it supports older people, younger adults, people with physical disabilities, sensory impairments and learning disabilities. The agency says its support is built around each person's routines, preferences and needs, with day-time assistance and specialised care available, and it offers continuous support around the clock, day and night.
The Care Quality Commission rates Lone Care Services Good overall, with Good ratings across the Safe, Effective, Caring, Responsive and Well-led key questions. The report was published in 2020.
What inspectors found
CQC: GoodReport published 20 February 2020 · Last inspected 23 January 2020
Inspectors found that this domiciliary care agency delivers care that people generally value. People described their care workers as polite and friendly, and said they had built good working relationships with them. The report notes that the care worker assigned to a person was not always consistent, and the management team was working to improve this.
- Staff identified risks to people's safety and wellbeing, put plans in place to reduce them, and passed concerns to management and relevant health or social care professionals.
- Medicines were handled safely, infection control procedures were followed, and incidents led to changes that reduced the chance of them happening again.
- Staffing levels were sufficient, and staff were skilled, knowledgeable and trained regularly, with needs assessed in line with good practice.
- People's privacy, dignity and independence were respected, and care followed their care plans, with complaints handled under a clear policy.
- Some people did not have a consistent set of care workers visiting them, and the management team was working to improve this.
Written by AI from the report text and checked against it. Not an official CQC statement. Contains public sector information licensed under the Open Government Licence v3.0. Read the full report on CQC.
Care provided
Specialist care
What's nearby
Straight-line distances.
What’s in the area
Outdoor Spaces
- AllotmentsSparse
- Play SpaceAmple
- Golf CourseLimited
- Public ParkAmple
- Tennis CourtPlentiful
- Bowling GreenAdequate
- Playing FieldPlentiful
Local Amenities
- Pubs & BarsPlentiful
- Restaurants & CafesPlentiful
- Retail ShoppingPlentiful
- SupermarketsPlentiful
- TakeawaysPlentiful
Gallery
What home care costs
Estimated typical UK ranges — Lone Care Services Ltd will give you a written quote after a free needs assessment. Check who pays with the funding calculator.
Weighing up the options? Compare a care home with care at home, or check who pays with the means-test calculator.
Local health safety net
Lone Care Services Ltd is backed by a local NHS health network. The nearest A&E is Croydon University Hospital, 1.1 miles away. The local GP practice is FRIENDS ROAD MEDICAL PRACTICE, 0.3 miles away, rated ‘Good’ by the CQC.
Nearest services from NHS ODS + postcodes.io + CQC, by straight-line distance.
Part of Lone Care Services
Lone Care Services Ltd is one of 2 services run by Lone Care Services on AskBart. See how the group's services are rated and where it operates.
More home care agencies near Croydon
Information last reviewed October 2026.
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